Surveillance Assistant Shift Manager

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Completes tasks that support management. Makes decisions when manager is unavailable.
• Understands department objectives standards guidelines and budget to achieve effective supervision of department.
• May participate in any court actions relating to gaming violations in order to represent facts as obtained by department.
• Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access.
• Helps to maintains current information on suspicious individuals to ensure the protection of company assets patrons and employees; develops and maintains communications with law enforcement agencies and surveillance personnel of other racinos.
• Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the State Gaming Commission.
• Ensures that proper procedures for Games VLTs Cashiers drops etc. are implemented and maintained.
• May conduct investigations as required.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be proficient in Microsoft applications (Excel Access Word Outlook).
• Ability to communicate effectively with customers outside contacts and all levels of employees.
• Ability to look over players and observe cheating techniques.
• Ability to identify cheating techniques and operate computer and surveillance equipment.
• Basic knowledge of county and state ordinances.
• Knowledge and understanding of electronic video and alarm functions.
• Knowledge of state laws pertaining to citizens powers of arrest procedures.
• Knowledge and understanding of games and statistical and daily games reports.
• Other duties as needed.

Supervisory Responsibilities: This job has supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regard to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining coaching counseling).

Education and/or Experience:Three years progressively more challenging leadership role in surveillance security or law enforcement; Bachelors degree (B.A./B.S.) from an accredited four-year college or university; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents in English such as safety rules operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Mathematical Skills: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of America money and weight measurement volume and distance. Possess ability to operate an adding machine and have basic computer skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications Licenses Registrations: Employee must be able to qualify for licenses and permits required by federal state and local regulations.

Must possess a valid drivers license and have acceptable driving history as determined by Penn National Gamings auto insurance carrier.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand and use hands to finger handle or feel objects tools or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision color vision and peripheral vision.

Physically mobile with reasonable accommodations including ability to push pull carry and lift up to 25 lbs. and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• All Team Members at Hollywood are under surveillance (and audio surveillance in limited areas).Performance may be observed and recorded.
• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

Hollywood Gaming at Mahoning Valley Race Course is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation or identity national origin disability status or protected veteran status.

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer