Supv Veterans Claims Examiner (Supervisory Veterans Claims Examiner)
Job Location:
Muskogee, OK - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Supervisory Veterans Claims Examiner is an integral part of the Education Division and serves as a key technical advisor to the Veterans Claims Examiners (VCEs) Senior Veterans Claims Examiners (SVCEs) and Quality/ Training Specialists (QTS) in the Regional Office.
Specific duties include:
- Direct supervision and technical oversight of team
- Assigns work and evaluates work performance
- Plans work to be accomplished by subordinates sets and adjusts short-term priorities and prepares schedules for the completion of work
- Assigns work based on priorities selective consideration of the difficulty and requirements of assignments and capabilities of employees
- Evaluates work performance of subordinates give advice counsel or instruction to employees on work and administrative matters
- Interviews candidates for positions in the unit recommend appointment promotion reassignment.
- Hear and resolve complaints from employees referring group grievances or more serious complaints to a higher level supervisor.
- Effect minor disciplinary measures such as verbal or written warnings reprimands recommending other action in more serious cases.
- Identifies developmental and training needs of employees providing or arranging for needed development and training
- Manages workload during both routine and peak claims processing periods
- Facilitates productive discussion with VA personnel school officials and other interested parties by phone face to face and at national meetings and conferences
Work Schedule: Full-time Monday- Friday between the hours of 6:00am and 6:00pm.
Compressed/Flexible: Not Avaliable
Telework:Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Supv Veterans Claims Examiner (Supervisory Veterans Claims Examiner); PD44203A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Required
As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
- your performance and conduct;
- the needs and interests of the Agency;
- whether your continued employment would advance organizational goals of the Agency or the Government; and
- whether your continued employment would advance the efficiency of Federal service.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- Selected applicants will be required to complete an online onboarding process.
Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
To qualify for this position applicants must meet all requirements by the closing date of this announcement:08/31/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and as described below:
GS-13 Grade Level:
Specialized Experience: Applicant must have one (1) year of specialized experience equivalent to the GS-12 grade level in the Federal Experience is defined as experience adjudicating Veterans benefits claims interpreting and utilizing all of the complex laws rules and regulations pertaining to Veterans benefit addition the applicant must demonstrate formal and/or informal leadership experience (e.g. lead mentor trainer or facilitator).
Education Substitution: There is no education substitution at the G-13 grade level.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: This position is mostly Sedentary.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) for more information.
VA supports the use of telework as a way to help attract and retain talented individuals in public service increase worker productivity and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
For more information on the Who may apply eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
