Supportive Housing Manager

JOB DESCRIPTION Job Title:SUPPORTIVE Housing Manager

Reports to:Director of Programs Salaried Exempt

Position Summary:

TheSupportiveHousingManager oversees theday-to-dayoperations of the permanentsupportivehousingprograms.

Qualifications:

• Masters or Bachelors degreepreferredin social work human services or related field and3-5 years relevant work experience

• Commitment to Person-Centered and Consumer-Choice models of care

• Excellent interpersonal and written communication skills

• Compassionate concern for those who are homeless

• Experience providing directsupervision to staff

• Valid drivers licenseinsuranceand reliable means of transportation

• Bilingual/Bicultural (English/Spanish) (preferred)

• Ability to handle stressful situations and afast-pacedenvironment

• Experience with computers and proficient typing skills

• Ability to complete necessary paperwork andmaintainemployee files

• Knowledge of Microsoft Office 365 suite

Physical Requirements:

Must be able to perform basic office job tasks and lift up to 40 pounds.

Environmental and Working Conditions:

This position overseesdaily operations of permanentsupportivehousingprograms; time in the office completing paperwork andmaintainingemployee and client files; conducting bi-weekly staff meetingssupervision & trainings; and meeting with other service providers as needed.

Job Responsibilities:

• Provide directsupervision of PermanentSupportiveHousingCase Managers the Housing LocationSpecialistandthePeer Advocate

• Arrange the scheduling ofdirect reports to meet the needs of clients and agency operations

• Provide a welcoming environment and a culture of positive staff development

• Enforce compliance of agency policies

• Assist the Director of Programs with reports and program audits

• Participate inCoordinated Access Networkmeetings as requested by the Director of Programs

• Ensure safety of staff clients and visitors

• Maintain program statistics such as general program demographicsutilization rent status case manager productivity client income source and incidents of all types

• ManageQuality Assurance to ensurehigh-qualityservice delivery in compliance with all funder requirements

• Collaborate onthemaintenance ofhousing clients apartmentswith HousingLocationSpecialist

• Collaborate onthe distribution ofhousehold goodsto clientswith HousingCaseManagers

• Be knowledgeableregardingresourcesand issues affecting our target population

• Other duties as needed/assigned

Required Experience:

Manager