Support Staff (55207)

Health Solutionsis a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado you would be joining a mighty team of support and administrative staff clinicians physicians nurses and others in our efforts to improve the health and wellbeing of our community.

Were hiring full-timeSupport Staff Front Deskto work at our Crestone Facility 41 Montebello.

Shift:

Monday and Tuesday 7:30-4:30

Wednesday 9:30-6:30

Thursday: 10:30-7:30

Friday: 8:30-5:30

What Youll Be Doing

As a member of theSupport Staff Front Desk you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive compassionate interactions with clients and co-workers and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

RESPONSIBILITIES: As a Support Staff-Front Deskunder the supervision of the Director and Supervisor you will:

• Provide exemplary customer service
• Work hours that cover agency hours (hours may vary by location and programmatic needs)
• Cover front desk reception
• Operate phones/phone system
• Scan and uploads records to the electronic health record
• Verify client payer eligibility
• Schedule client appointments as requested
• Process Release of Information requests
• Balance cash drawer/box
• Maintain client electronic health records as needed
• Complete client phone enrollments
• Complete other departments job requests as needed
• Cover at various locations as assigned
• Record data electronically and communicate with clients
• Perform other duties as assigned by supervisor

Physical Requirements:

• Requires standing sitting and walking for prolonged periods of time
• Requires occasional driving
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Occasional exposure to communicable diseases and bodily fluids
• Requires frequent use of a computer phone and other equipment

What Youll Like About Us

• Competitive pay $17.22 Hourly (Dependent on experience certification and shift)
• Generous benefits package. For most positions includes paid holidays generous PTO EAP tuition reimbursement retirement insurances FSA and a premier wellness program
  • Insurance: Medical Dental and Vision with low deductibles. Also Wellness benefits program available.
  • HS Funded: EAP LifeLock Ask Charlie Life and AD&D LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA Voluntary Life Sun Life Voluntary benefits and pet insurance
  • Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another

What were looking ForThe Must-Haves

• High school diploma or GED equivalent
• One year of receptionist experience including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado drivers license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg as needed

What wed Like to See in youthe Nice-to-Haves

• Medical support experience
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems brainstorm problem resolutions and use sound judgment in selecting solutions to problems and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation politeness helpfulness trust building appropriate boundaries and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date: 10/09/2026 EOE M/F