Support Services Specialist

This position is located in the Administrative Services Division (ASD) Office of the Administrator National Gallery of Art (NGA). The primary purpose of this position is to assist with the planning coordinating and overseeing of personal property logistics and transportation functions to NGA staff.

Duties for this position include:

• Assists the supervisor with logistics operations that include the operation safeguard maintenance and dispatch of Gallery-owned commercially leased and General Services Administration (GSA) leased vehicles. Ensures staff adheres to NGA transportation policies and procedures.
• Monitors Gallery vehicles to ensure they are operated inspected and maintained in accordance with manufacturers recommendations and GSA regulations.
• Monitors Gallery fleet vehicles to ensure they are maintained in peak operating condition by performing GSA-mandated routine preventive maintenance and adhering to the manufacturers recommended service schedules including any available Recall or Technical Service Bulletin.
• Monitors transportation work order requests to ensure the delivery of timely and quality customer service to stakeholders; and coordinates with dispatcher to reallocate manpower and resources based on workload customer demands and supervisor instructions.
• Communicates with department division and executive offices and maintains professional contacts with key NGA managers to provide continuous approvals of the services being provided.

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males born aftermust be registered for Selective Service.
• See Other Information section regarding Selective Service requirements.
• Suitable for Federal employment determined by a background investigation.
• May be required to successfully complete a probationary period.
• Drivers License Required

Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements seeQualification Standards Handbook forGeneral Schedule Positionsviewable onOPM Website. It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Specialized Experience Statement: Candidates must possess at least one year of specialized experience equivalent in responsibility to the GS-07 level in the Federal service or private sector. Specialized Experience for this position is; experience using GSA Fleet; ServiceNow; and Microsoft Excel experience managing a motor vehicle fleet AND experience tracking mileage vehicle maintenance and analyzing data related to fleet management to make informed decisions.

OR

Undergraduate Education:Successful completion of a full 4-year course of study in any field leading to a bachelors degree in an accredited college or university is qualifying for GS-5 level positions.

Graduate Education: Major study -- public administration business administration industrial engineering industrial management or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. One full academic year of graduate-level education is creditable for GS-7; 2 years or a masters or equivalent graduate degree is creditable for GS-9.

Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable.

OPM Qualifications Standard:

Individual Occupational Requirements: Support Services Administration Series 0342

Associated Group standard: Group Coverage Qualification Standard for Administrative and Management Positions

Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300 Subpart F

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.