Support Services Specialist

• Track budget expenses for a unit or organization.
• Monitor the daily functions of a front desk to assure optimum operation.
• Initiate and oversee a variety of personnel processing activities for a unit or organization.
• Lead by example to provide exceptional customer service for both internal and external customers.
• Respond to all staff administrative requests in a professional pleasant and timely manner
• Prepare control coordinate and/or assemble information for procurement actions.
• Use a company credit card to order and/or purchase goods supplies and/or services.
• Prepare and/or process correspondence reports and/or forms that affect the work of an organization.
• Provide office support through the use of software and automated equipment (i.e. word processing electronic communications spreadsheets graphics and/or databases).
• Use various software/database applications for organizational tracking and/or reporting purposes.
• Performs supervisory duties less than 20% of the time.

• Must be a U.S. Citizen or National.
• Males born aftermust be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit E-Verify.
• As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

In order to qualify you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position visit the Office of Personnel Managements General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Specialized Experience Requirement:
For the GS-06 level: One year of specialized experience equivalent to at least the GS-05 grade level. Examples of specialized experiences is defined as meeting one or more of the following: Compiling and organizing monthly expenditure information for routine budget reporting; reviewing correspondence or documents for grammatical accuracy correct formatting and adherence to established guidelines; purchasing routine supplies or special-order items including reconciling purchases in an electronic database; monitoring inventory levels and determining when supplies need replenishment.

OR

One full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration or other administrative or management fields related to the position being filled);

OR

Combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.