Support Engineer IV AMZ9802461

MULTIPLE POSITIONS AVAILABLE

Employer: SERVICES LLC
Offered Position: Support Engineer IV
Job Location: Detroit Michigan
Job Number: AMZ9802461

Position Responsibilities:

Ensure availability and performance of Amazons production environment for applications and services. Support development and release of Selling Partner APIs (SP-APIs) and data products including developer-facing platform features. Maintain and improve developer UI and user-acceptance testing suites. Manage monitoring and metrics respond rapidly to API outages and resolve technical issues reported by sellers and developers. Update track and resolve technical challenges. Lead Correction of Error investigations for issues with large customer impact. Fix bugs enhance code repositories and workflows and build test deploy and release changes to the production environment. Collaborate with platform and engineering teams to improve real-time monitoring of production system health. Participate in a 24/7 on-call rotation to support customers.

Position Requirements:

Bachelors degree or foreign equivalent degree in Computer Science Information Science Engineering or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting diagnosing and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl Ruby C/C or Java.

is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week 8:00am-5:00pm Salary Range $90400/year to $158200/year.

Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:

Bachelors degree or foreign equivalent degree in Computer Science Information Science Engineering or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting diagnosing and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl Ruby C/C or Java.#0000

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.