Supplier Quality Engineer II

Job Summary

The Supplier Quality Engineer II is a fully proficient professional individual contributor responsible for ensuring that purchased electronic electrical electromechanical and mechanical components materials assemblies and supplier-provided services meet company customer regulatory and contractual quality requirements. Working with limited supervision this position independently manages routine to moderately complex supplier-quality assignments across supplier qualification risk assessment auditing performance monitoring nonconformance investigation corrective and preventive action change management and continuous improvement. The (Supplier Quality Engineer II) partners with suppliers and internal stakeholders in Strategic Purchasing Procurement Engineering Manufacturing Quality Product Management Logistics and other functions to resolve quality issues strengthen supplier capability reduce risk and improve product and process performance. The role applies broad working knowledge of quality engineering principles electronics-component manufacturing processes drawings and specifications quality systems structured problem-solving methods and statistical analysis to identify root causes evaluate containment and corrective actions and recommend practical solutions. Consistent with a second-level professional contributor role the Supplier Quality Engineer II independently handles varied assignments within established policies and professional standards exercises judgment when selecting and adapting methods manages multiple priorities and escalates issues that involve significant technical commercial customer or compliance risk. The position may lead to defined supplier-quality projects facilitate cross-functional problem-solving activities and provide technical guidance or knowledge sharing to less-experienced employees without formal people-management responsibility. This is the second level within the Supplier Quality Engineer career path. This position is an individual contributor role and does not include formal people-management responsibilities.

Key Responsibilities

• Establishes and maintains supplier-quality requirements for purchased electronic electrical electromechanical and mechanical components materials assemblies and supplier-provided processes.
• Participates in the evaluation qualification approval and ongoing monitoring of suppliers based on technical capability manufacturing processes quality-system maturity performance history risk and business requirements.
• Reviews supplier quality documentation including process flows control plans inspection plans work instructions capability studies validation records material certifications test reports and change notifications.
• Conducts or supports supplier audits process assessments source inspections and quality-system reviews; documents findings and verifies the effective closure of identified gaps.
• Monitors and analyzes supplier performance data including defects deviations returns complaints delivery-related quality issues corrective-action responsiveness cost of inadequate quality and recurring trends.
• Leads routine to moderately complex supplier nonconformance investigations and coordinates containment activities to protect production inventory customers and downstream processes.
• Applies structured problem-solving methodologiesincluding 8D 5 Whys fishbone analysis Pareto analysis fault-tree analysis and other appropriate techniquesto determine root cause and prevent recurrence.
• Issues reviews and follows through on supplier corrective-action requests evaluating whether root-cause analysis containment corrective action preventive action and effectiveness verification are complete and technically sound.
• Partners with suppliers to develop and implement quality-improvement plans that strengthen process capability defect prevention inspection effectiveness traceability documentation and sustained performance.
• Supports Advanced Product Quality Planning Production Part Approval Process first-article inspection component qualification validation and product or process launch activities when applicable.
• Reviews engineering drawings specifications bills of material acceptance criteria and technical requirements to identify supplier-quality risks and clarify inspection testing documentation and traceability expectations.
• Collaborates with Engineering Manufacturing and Quality teams on component failure analysis material review deviation disposition design or process changes and risk-reduction activities.
• Supports supplier change-control activities by evaluating proposed changes to materials designs manufacturing locations equipment tooling processes sub-tier suppliers and inspection or test methods.
• Uses statistical and analytical methods to evaluate process capability variation defect patterns and supplier performance and to recommend appropriate actions based on the data.
• Supports development and implementation of supplier controls for counterfeit-part prevention product safety restricted substances environmental compliance electrostatic-discharge protection and component traceability as applicable.
• Contributes to the Quality Management System through accurate documentation record retention procedure development audit support and compliance with applicable standards and company requirements.
• Communicates supplier-quality risks performance trends containment status corrective-action progress and recommendations clearly to technical and nontechnical stakeholders.
• Supports decisions related to supplier escalation controlled shipping increased inspection supplier development deviation approval requalification or disqualification.
• Builds constructive supplier relationships while maintaining accountability for agreed quality corrective-action and performance expectations.
• Leads or contributes to cross-functional projects intended to improve supplier quality reduce cost of inadequate quality improve component availability strengthen customer value and reduce operational risk.
• Shares technical knowledge tools and effective practices with colleagues and may provide task guidance to less-experienced quality professionals.
• Maintains awareness of relevant industry standards electronics-component risks quality technologies regulatory requirements and emerging supplier-quality practices.
• Performs other duties as assigned.

Qualifications

• Bachelors degree in Quality Engineering Electrical Engineering Electronics Engineering Mechanical Engineering Industrial Engineering Manufacturing Engineering Materials Science or related technical field.
• Three or more years of relevant professional experience in supplier quality quality engineering manufacturing engineering component engineering or a related discipline or an equivalent combination of education and experience.
• Working knowledge of supplier-quality management practices supplier qualification auditing nonconformance management corrective and preventive action change control risk management and continuous improvement.
• Experience supporting electronic electrical electromechanical or mechanical components and familiarity with associated manufacturing inspection testing handling packaging and traceability requirements.
• Working knowledge of ISO 9001 or a comparable quality-management
• Demonstrated ability to conduct or support supplier process product or quality-system audits and document objective evidence findings and follow-up actions.
• Demonstrated ability to lead structured root-cause analysis and evaluate corrective actions using methodologies such as 8D 5 Whys fishbone analysis Pareto analysis and mistake-proofing.
• Ability to read and interpret engineering drawings specifications bills of material inspection criteria technical documentation and supplier quality records.
• Working knowledge of statistical analysis process capability measurement systems sampling trend analysis and data-based decision making.
• Ability to use inspection and test data to assess product and process conformance and determine when escalation or additional controls are required.
• Ability to independently manage multiple supplier-quality assignments establish priorities make sound recommendations and meet commitments with limited supervision.
• Ability to communicate technical requirements risks findings and recommendations effectively with suppliers and internal stakeholders.
• Ability to facilitate cross-functional problem solving influence outcomes and maintain constructive working relationships without formal authority.
• Proficiency with Microsoft Office applications and quality supplier enterprise-resource-planning or data-analysis systems relevant to the assigned work.
• Demonstrates a willingness to collaborate with others build relationships and involve others in decision making.
• Demonstrates the ability to deliver results by solving or supporting others in solving problems prioritizing tasks and resources and focusing on outcomes.
• Demonstrates self-awareness and a willingness to learn and grow accept change and adapt effectively to changing work demands.
• Demonstrates the ability to drive customer value through knowledge of the business identification of customer needs and delivery of work that maximizes value.
• Demonstrates a willingness to promote improvement and innovation by staying informed about trends creating ideas and opportunities and increasing speed and effectiveness.
• Demonstrates a willingness to take ownership by making decisions accepting responsibility and driving work forward.

Supporting Qualifications

• Certified Quality Engineer Certified Quality Auditor Certified Supplier Quality Professional Lean Six Sigma Green Belt or comparable quality certification.
• Experience with Advanced Product Quality Planning Production Part Approval Process first-article inspection control plans process failure mode and effects analysis measurement-system analysis and statistical process control.
• Knowledge of relevant electronics-industry standards and requirements such as IPC workmanship standards electrostatic-discharge controls counterfeit-part prevention product-safety requirements and component traceability.
• Experience with supplier quality in an electronics-component industrial automation connector printed-circuit-board semiconductor electromechanical or comparable manufacturing environment.
• Familiarity with environmental and material-compliance requirements such as RoHS REACH conflict-minerals reporting and supplier sustainability expectations.
• Experience working with global suppliers contract manufacturers distributors or sub-tier supply chains.
• Experience using supplier scorecards audit tools corrective-action systems enterprise-resource-planning systems and statistical or business-intelligence applications.

Essential Job Functions

• Ability to work at a computer and review detailed technical quality and supplier documentation for extended periods.
• Ability to safely enter manufacturing warehouse laboratory and supplier production environments while complying with required personal protective equipment and safety procedures.
• Ability to safely use or observe the use of inspection measurement electrical and electronic test equipment applicable to assigned responsibilities.
• Ability to travel to supplier company customer or training locations as business needs require.
• Ability to communicate effectively in English verbally and in writing with suppliers and internal stakeholders.
• Ability to distinguish and evaluate visual product characteristics markings workmanship conditions and documentation details relevant to component quality.
• Ability to manage multiple priorities respond to urgent supplier-quality issues and occasionally work outside normal business hours when needed to support containment or operational continuity.
• Regular and on-time attendance.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical dental and vision coverage 401k matching and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave life insurance short & long-term disability on-site gym access health & wellbeing center on-site café walking trails tuition assistance and more!

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