Supervisory Program Specialist ( Credentialing & Privileging)

As the VAMCs C&P Program subject matter expert (SME) the incumbent provides direct technical and administrative supervision to employees in the VAMCs C&P Office. The incumbent is responsible for ensuring that employees are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements and procedures TJC standards laws and VHA C&P policies and requirements as well as assuring implementation and accomplishment of the goals and objectives of the C&P Program. As the supervisor the incumbent:

• Identifies and presents to leadership the resources necessary for accomplishing the mission and function of the facilitys C&P program;
• Manages the C&P staff; sets and adjusts short and long-term priorities; assesses staffing needs; plans work to be accomplished; and ensures positions are appropriately manned to cover all program functions;
• Develops modifies and/or interprets performance standards; outlines and explains performance expectations to staff; assigns and reviews work performed by subordinates based on priorities.
• Provides advice counsel and instruction to employees on work and administrative matters.
• Identifies developmental and training needs of employees; provides or arranges for needed development and training; advocates to leadership and/or program officials for training resources.
• Interviews and selects candidates for vacancies promotions details and reassignments.
• Provides consulting and guidance to local leadership and C&P employees on all matters pertaining to the facilitys C&P program including Healthcare Professionals C&P facility Scope of Practices.
• Serves as the primary consultant for the facilitys C&P program.
• Coordinates with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice forms.
• Performs as the VAMC SME on the following topics including but not limited to credentialing of licensed independent practitioners (LIP) and Non-LIPs; privileging and privileging related matters including focused and ongoing professional practice; adverse privileging actions;
  Reporting to the National Practitioner Data Bank (NPDB); and reporting to State Licensing Boards (SLB).
• Monitors C&P program resources to ensure programs are appropriately staffed including succession planning mentoring and training of new C&P specialists and preparation and implementation of action plans when vulnerabilities are identified.
• Participates in policy and decision-making initiatives at the VAMC and continuously develops a greater understanding of regulatory and
  policy requirements quality assurance methodologies as well as best practices.
• Assists with developing coordinating and recommending changes for the improvement of workflow in the program or section area.
• Provides consultation and oversight in the following areas: FPPE and OPPE; actions indicated by the Credentials Committee.
• Performs other C&P program related duties as assigned.

Work Schedule: Monday through Friday 8:00am- 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Specialist ( Credentialing & Privileging)/PD630-141600

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position applicants must meet all requirements by the closing date of this announcement.

Major study -- hospital administration public health administration or related fields such as business or public administration with course work in health care administration.

Progressively responsible analytical or administrative or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative clinical or other service activities and provided knowledge of the following:

• Missions organizations programs and requirements of health care delivery systems;
• Regulations and standards of various regulatory and credentialing groups; and
• Government-wide agency and facility systems and requirements in various administrative areas such as budget personnel and procurement.

You may qualify based on your experience as described below:

GS-12 grade level: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Knowledge and skill in applying analytical and evaluative methods and techniques to issues or
  studies concerning the efficiency and effectiveness of the facilitys medical staff functions and C&P Program operations.
  Comprehensive knowledge of pertinent laws regulations policies and precedents; accreditation standards and guidelines including but not limited to: TJC VHA Handbooks Directives Memos and Notices; VetPro Policies/Standard Operating Procedures; and local medical center policies related to the principles practices and program goals of the C&P program. Knowledge of minimizing legal risks associated with adverse actions. Extensive skill in research of data policies legal issues involving actions of such nature that results in the potential for reporting to the National Practitioner Data Bank or loss of specialty status. Ability to conduct meetings with various services both clinical and administrative on a regular basis to ensure they are knowledgeable about identified VHA performance measures and
  monitors that fall under their scope and are aware of their impact on accreditation and the Medical Centers overall performance. Skill in written communication to organize ideas and present findings in a logical manner for responses reports papers presentations and meetings with a diverse group of employees and leadership.

You will be rated on the following Competencies for this position:

• Communications
• Compliance
• Quality Assurance
• Technical Competence

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary. Occasionally light physical effort may be required such as that involved with walking stair climbing and carrying of light office items.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at