Supervisory Program Specialist ( Credentialing & Privieging)

As the VAMCs C&P Program subject matter expert (SME) the incumbent provides direct technical and administrative supervision to employees in the VAMCs C&P Office. The incumbent is responsible for ensuring that employees are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements and procedures TJC standards laws and VHA C&P policies and requirements as well as assuring implementation and accomplishment of the goals and objectives of the C&P Program. As the supervisor the incumbent:

• Identifies and presents to leadership the resources necessary for accomplishing the mission and function of the facilitys C&P program;
• Manages the C&P staff; sets and adjusts short and long-term priorities; assesses staffing needs; plans work to be accomplished; and ensures positions are appropriately manned to cover all program functions;
• Develops modifies and/or interprets performance standards; outlines and explains performance expectations to staff; assigns and reviews work performed by subordinates based on priorities.
• Provides advice counsel and instruction to employees on work and administrative matters.
• Identifies developmental and training needs of employees; provides or arranges for needed development and training; advocates to leadership and/or program officials for training resources.
• Interviews and selects candidates for vacancies promotions details and reassignments.
• Provides consulting and guidance to local leadership and C&P employees on all matters pertaining to the facilitys C&P program including Healthcare Professionals C&P facility Scope of Practices.
• Serves as the primary consultant for the facilitys C&P program.
• Coordinates with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice forms.
• Performs as the VAMC SME on the following topics including but not limited to credentialing of licensed independent practitioners (LIP) and Non-LIPs; privileging and privileging related matters including focused and ongoing professional practice; adverse privileging actions;Reporting to the National Practitioner Data Bank (NPDB); and reporting to State Licensing Boards (SLB).
• Monitors C&P program resources to ensure programs are appropriately staffed including succession planning mentoring and training of new C&P specialists and preparation and implementation of action plans when vulnerabilities are identified.
• Participates in policy and decision-making initiatives at the VAMC and continuously develops a greater understanding of regulatory andpolicy requirements quality assurance methodologies as well as best practices.
• Assists with developing coordinating and recommending changes for the improvement of workflow in the program or section area.
• Provides consultation and oversight in the following areas: FPPE and OPPE; actions indicated by the Credentials Committee.
• Performs other C&P program related duties as assigned.

Work Schedule: Monday through Friday 8:00am- 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Specialist ( Credentialing & Privieging)/PD630-141600

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Monitoring and/or auditing programs; Providing guidance or assistance with the credentialing and privileging process; Reviewing completed tasks for their compliance with established policies and procedures; Coordinating or recommending changes for the improvement of workflow.

OR

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or an LL.M. if related that demonstrates the knowledge skills and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

OR

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a graduate education.

You will be rated on the following Competencies for this position:

• Communications
• Compliance
• Quality Assurance
• Technical Competence

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: See VA Directive and Handbook 5019.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at