Supervisory Program Analyst
Job Summary
This position is organizationally aligned to the Education Service at the Edward Hines Jr. VA Hospital (578) Hines IL - a complexity level 1a VHA facility. The primary purpose of this position is to provide program analysis work in support of daily operations which include identifying and resolving a full range of administrative and personnel concerns affecting the Education Service.
The primary purpose of this position is to provide program analysis work in support of daily operations which include identifying and resolving a full range of administrative and personnel concerns affecting the Education Service.
Major Duties
- Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies procedures and directives of management. Selects or recommends selection of candidates for vacancies promotions details and reassignments in consideration of skills and qualifications mission requirements and EEO and diversity objectives. Develops modifies and/or interprets performance standards.
- Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees accountable for satisfactory completion of work assignments. Appraises the subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within-grade increases.
- Analyzes and evaluates on a quantitative or qualitative basis the effectiveness of programs or operations in meeting established goals and objectives. Analyzes and prepares program status reports for review at all levels.
- Performs analytical and evaluative work associated with program activities. Incumbent plans develops administers and supervises policies procedures and programs to efficiently and better accomplish the mission of the service at the Hospital.
- Coordinates the preparation of all recurring and nonrecurring reports as required for VA Headquarters and VISN12 quality improvement plan JCAHO CDR CMR financial/budget ILL/copyright service contracts yearly journal purchases and is the services Collateral Duty Safety Officer.
- Oversees suggestion and award quality and/or productivity programs. Oversees productivity programs in single mission/program organizations. Responsibilities also include planning developing and directing the administrative and program activities relating to budgeting reference services satellite broadcasts interlibrary loans circulation journal maintenance and Library and Medical Media program coordination.
- Performs program cost analyzes such as development of life cycle or other cost analyses of projects or performance of cost benefit or economic evaluations of programs. Organizes and operates an accounting system which tracks all obligations from service funds obligations from other funds subaccounts outstanding orders received orders salary expenditures and fund adjustments. Prepares estimated obligations and spending reports for the Hospital management yearly budget meetings. Conducts portions or phases of a cost-effectiveness study for operating or administrative programs.
- Performs other related duties as assigned.
Work Schedule: Full time Monday-Friday 8:00am-4:30pm
(Overlap tour of duty may be required pending department/facility customer service requirements as needed)
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst/PD00110O
Relocation/Recruitment Incentives: N/A
Permanent Change of Station (PCS):N/A
- You must be a U.S. Citizen to apply for this job
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 07/31/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
- You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Comprehensive knowledge in applying a wide range of program management and administrative expertise mature judgement and the ability to interact with health care professionals and Managers in an effective manner. High energy and creativity are required to manage tasks without precedent. The incumbent must be aware of the Hospitals patient care mission and administrative responsibilities and recommend actions which will assure mission accomplishment. Knowledge of and ability to apply a level of expertise to a wide range of principles theories and processes of management with a high degree of resourcefulness ingenuity and inventiveness to a variety of studies investigations and assignments. Expertise in applying a wide range of methods used to gather analyze and evaluate information concerning management processes draw conclusions and recommend appropriate action. Ability to analyze extensive program data/interrelationships and coordinate the preparation of accurate and reasonable program plans and proposals. Extensive knowledge of a wide range of program management policies concepts practices and principles in order to analyze and develop recommendations for improvement in program operations and objectives. Extensive knowledge of complex interrelated activity missions organization functions and operations. Knowledge of and skill in using management information system(s) office automation systems and processes computer applications principles and techniques including the ability to develop and implement new automated systems for control and support of interrelated program operations.
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related. Such education must demonstrate the knowledge skills and abilities necessary to do the work.
- Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education beyond the second year.
You will be rated on the following Competencies for this position:
- Accountability
- Customer Service
- Decisiveness
- Flexibility
- Interpersonal Skills
- Problem Solving
- Resilience
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Work Environment: The work is performed in a office setting; normal safety regulations and precautions must be observed.
Physical Requirements: This position requires potentially long periods of continued walking standing and sitting. Also included but not limited to bending lifting pushing and pulling.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager