Supervisory Mobility Transportation Specialist (Mobility Manager)

30 Day Hiring Model

The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination faster assessments and efficient pre-employment actions. Applicants can expect a more transparent predictable and efficient hiring journey from announcement to entry on duty.

What Applicants Can Expect

• Expedited Candidate Review Once the announcement closes Human Resources will quickly review applications issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
• Quick Interviews & References

HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.

• Streamlined Pre-Employment Requirements: Following a tentative offer applicants should be prepared to complete required steps such as fingerprinting and background check credentialing and medical examination within 3 days of the offer.
• Clear and Timely Communication: Applicants will receive clear communication at key milestones including referral tentative offer and onboarding instructions.

After meeting pre-employment requirements candidates will receive a final job offer and start date. Onboarding tasks may continue after starting with HR ensuring timely completion for a smooth transition into VA service. If selected applicants should be prepared to come onboard within 30 days of the announcement closing.

Duties included but not limited to:

• Manage the Veterans Transportation Program (VTP) Program at the facility and Veterans Transportation System (VTS) Drivers/Motor Vehicle Operators provide safe and reliable transportation to Veterans who require assistance traveling to and from VA health care facilities and authorized non-VA health care appointments within the Medical Centers catchment area.
• Manage demand against available resources to increase access to medical care through the Medical Centers organic transportation resources.
• Orchestrate travel for the Medical Centers Beneficiary Travel (BT) eligible enrollees through mileage reimbursement and contracted travel modes.
• Manage the Medical Centers Veterans Transportation Program services under the AD within the VAMC by planning developing evaluating marketing and directing key administrative activities in multiple programs related to transportation system for Veterans active duty servicemembers Caregivers and others in metropolitan and rural/remote rural areas especially those which are disabled frail elderly or receiving life dependent treatments (dialysis chemo therapy radiation therapy etc.).
• The Mobility Manager is directly responsible for completing the Needs Resources and Stakeholders Assessment in collaboration with the other services represented on the VTP Board of Directors as well as Veterans and community stakeholders.
• The Mobility Manager develops analyzes evaluates advises on or improves the effectiveness of work methods and procedures organizations manpower utilization distribution of work assignments delegation of authority management controls information and documentation systems and similar functions of management.
• Provide consistent and effective outreach to community transit authorities and develops Memorandums of Understanding (MOUs) for collaborative relationships with local/regional recipients of the Veterans Transportation Community Living Initiative (VTCLI) grants managed by the Federal Transportation Agency.

Work Schedule: Monday-Friday 8:00A-4:30P
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Mobility Transportation Specialist (Mobility Manager)/PD400880
Relocation/Recruitment Incentives: May be authorized for highly qualified candidates
Financial Disclosure Report: Not required

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/20/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Analyze and evaluate information pertinent to the efficient and effective operation of Veteran Transportation Program; Subject Matter Expert on VA ride scheduling software and applications within the VTP Program; evaluate efficacy of improvements (such as monitoring timeliness and supply and demand for new transportation resources and routes); knowledgeable of the Beneficiary Travel CDW- Behavioral Tools/ Audit policy and process as well as Special Mode policy and procedure guide. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three full academic years of progressively higher level graduate education leading to such a degree in one or LL.M. if related. Note: coursework must have equipped you with the knowledge skills and abilities necessary to do the work of the Supervisory Mobility Transportation Specialist position. Major study -- accounting business administration business or commercial law commerce economics engineering finance industrial management statistics traffic management transportation motor mechanics or other fields related to the position. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a Ph.D. or equivalent doctoral degree or three full academic years of progressively higher level graduate education leading to such a degree in one or LL.M. if related. Major study -- accounting business administration business or commercial law commerce economics engineering finance industrial management statistics traffic management transportation motor mechanics or other fields related to the position.

You will be rated on the following Competencies for this position:

• Analysis and Problem Solving
• Analytical Reasoning
• Communications
• Customer Service

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. Travel will be required on a periodic basis. Work is typically performed in an adequately lighted and climate-controlled office within a VA Medical Center.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at