Supervisory Management and Program Analyst
Lees Summit, MO - USA
Job Summary
Protect your homeland and defend your culture. Join USCIS Americas frontline defense against illegal foreign infiltration and fraud.
As an Supervisory Management and Program Analyst you will provide oversight and guidance to staff analyzing substantive mission-oriented programs operations and strategic planning and use your skills to improve the organizations performance.
- Direct the activities of expert staff responsible for supporting complex programs policies and operations of the FDNS Criminal Investigative Division.
- Facilitate collaboration with internal and external stakeholders to advance solutions ensure effective resource management and implement process improvements in compliance with applicable regulations and organizational policies.
- Monitor and evaluate systems workflows and processes; recommend changes to practices or policies as needed and coordinate liaison activities.
- Oversee reporting and analyze complex data to provide actionable insights to leadership.
- Provide strategic guidance to staff and leadership on core business functions operational activities process improvement project performance resource allocation employee development and technical problem-solving.
- Perform administrative and human resource management functions and develop work improvement plans provide advice and counsel to personnel and provide periodic evaluations of employee performance.
Conditions of Employment:
- You must be a U.S. Citizen or U.S. National to apply for this position
- Successfully pass a Background Investigation including financial disclosure
- You must pass a drug screening
- Males born after 12/31/1959 must be registered with the Selective Service
- Political appointees may require OPM approval before on-boarding
- USCIS applies the Telework Enhancement Act of 2010 to its telework program
THIS IS NOT A LAW ENFORCEMENT (COVERED) POSITION.
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/07/2026.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/07/2026.
Application Limit: This vacancy is limited to the first 75 applications received. All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached if applicable. If you choose to edit your application after it has been submitted it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria.
- Advising leadership on long-range planning and organizational priorities to support mission objectives;
- Analyzing data to make recommendations on criminal investigative programs to include producing reports analyses communications training or system recommendations;
- Providing technical oversight to staff who are responsible for conducting program and operational analyses; and
- Creating and implementing policy or procedural improvements to enhance organizational performance.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employers name and address
- Supervisor name and phone number
- Start and end dates including month day and year (e.g. June 18 2007 to April 05 2008)
- Start and end dates for each grade/pay level if youve held a federal position.
- Full-time or part-time status (include hours worked per week)
- Salary
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e. volunteer experience): Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build criteria competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer service.
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
The Fraud Detection and National Security Directorate (FDNS) was established within USCIS to strengthen national security and the integrity of the countrys legal immigration system by closely aligning the adjudication of immigration benefits and services with the identification of potential threats to national security and/or public safety the detection and deterrence of fraud and the use of law enforcement and intelligence information to ensure optimal security for U.S. communities. FDNS systematically identifies updates and records indicators of fraudulent activities; manages fraud cases; identifies vulnerabilities and other weaknesses that compromise the integrity of the legal immigration system; and coordinates and provides logistical support in law enforcement and national security matters. FDNS is the primary conduit for information sharing and collaboration with law enforcement and intelligence agencies.
Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202 An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based including work under a personal services contract or other direct contract must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individuals first day of reemployment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities including Presidential Memoranda Executive Orders interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review Investigation: To ensure the accomplishment of our mission DHS requires every employee to be reliable and trustworthy. To meet those standards all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts child support and/or tax obligations as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.
If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position.
DHS uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
It is our responsibility to eliminate any risks to national security public health and public safety that could be posed by individuals who use illegal drugs. This position may be subject to random testing as a condition of employment. A positive drug test or refusal to be tested will result in disciplinary action up to and including removal from Federal service.
Note: If you previously retired from the Federal service and are receiving an annuity your salary may be offset by the amount of your annuity.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicants criminal history record before that individual receives a conditional offer of accordance with 5 U.S. Code 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act may submit a written complaint to our Staffing Helpdesk.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package including health dental vision life and long-term care insurance; retirement plan; Thrift Savings Plan similar to a 401(k); Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5 2016 who is a veteran with a service- connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager