Supervisory IT Specialist

As a Supervisory IT Specialist you will:

• Direct mentor and inspire a specialized team of senior IT professionals and technical analysts. You will set strategic priorities cultivate an inclusive and innovative team culture evaluate performance and champion continuous career development to empower top-tier talent.
• Lead comprehensive lifecycle strategies governing the sustainment expansion and modernization of custom and commercial computer systems that monitor and control regional power transmission.
• Oversee the implementation of industry-standard governance models (including ITIL FISMA and IAM). You will ensure all operational technology programs rigorously comply with federal and industry cybersecurity standards such as NERC and WECC mandates.
• Guide complex analyses that evaluate the cost-effectiveness and risk profile of repairing versus replacing mission-critical systems. You will build compelling business cases and financial forecasts that secure funding for essential control center upgrades.
• Collaborate closely with enterprise architects power systems engineers and technical leaders to ensure software and hardware roadmaps align seamlessly with long-term digital strategy and emerging grid technologies.
• Serve as an authoritative technical leader and negotiator in high-stakes discussions with executive leadership the Department of Energy (DOE) regulatory bodies (FERC/NERC) peer utilities and leading technology vendors.
• Oversee strategic program schedules resource distribution and contracted technical services. You will proactively navigate budget priorities and staffing models to ensure mission objectives are delivered on time and within scope.
• Establish modern IT service strategies optimize service catalogs and eliminate operational bottlenecks. You will drive a culture of continuous improvement ensuring technology services directly enhance the safety reliability and agility of power grid operations.

In accordance with Executive Order 14170 applicants are encouraged to respond to four short free-response essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration

When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.

Key Requirements:

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• You will be required to report in person to the official duty location.

• Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
• First time supervisors will be required to serve a 1 year probationary period.
• Positions located in Information Technology may be required to be 24/7 on call.
• This position has been designated as Non-Critical Sensitive Moderate Risk Tier 3 and requires a security clearance at the DOE L level. The incumbent is required to obtain and maintain this clearance level; failure to do so may result in separation from federal service.

BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example IT certification) as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows:

GS-14: Advanced - You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as a person to ask when difficult questions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resource materials in these competencies.

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidates resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service. Specialized experience for this position is defined as experience 1) leading project teams or staff in planning assigning and evaluating technical IT work setting priorities and recommending administrative or personnel actions; 2) managing IT service management frameworks asset strategies or technology architecture roadmaps to align IT systems with strategic business goals; and 3) conducting cost-effectiveness analyses developing multi-year resource or capital expenditure plans and evaluating program compliance with technical or industry standards.

Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies knowledge and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.