Supervisory Customs Entry Officer (CDI)
Job Location:
Charleston, SC - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Organizational Location: This position is with the Department of Homeland Security within U.S. Customs and Border Protection Office of Training and Development Trade and Cargo Academy located in Charleston SC.
In this Supervisory Customs Entry Officer (CDI) position you will become a key member of a team of homeland security professionals responsible for a wide range of admissibility and control requirements.
This position starts at a salary of $106437.00 (GS-13 Step 1) to $138370.00 (GS-13 Step 10) with promotion potential to $138370.00 (GS-13 Step 10).
Typical work assingments include:
- Designing developing reviewing researching revising evaluating and conducting basic advanced or continuing education training programs to meet CBP training objectives.
- Providing training on the provisions of laws regulations procedures practices and documentation as related to CBP processes for customs law regarding admissibility entry control importation and exportation of merchandise revenue collection enforcement of trade preference programs processing and liquidation of entries and related trade functions.
- Supervising assigned trainees and coordinating all aspects of training delivery for assigned session/class.
- Establishing guidelines and performance expectations for staff members as well as providing advice and counsel related to work and administrative matters.
- Reviewing emerging and changing subject matter to ensure timely assimilation of new information into course curricula in order to align training programs with current enforcement and facilitation trends policies and procedures.
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- All pre-employment processes will be conducted in English
- You may be required to pass a background investigation
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
- As an employee of CBP you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees and to CBP employees specifically as well as the criminal conflict of interest statutes. Once you enter on duty these rules include obtaining approval for outside employment or business activity to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
- DHS uses E-Verify an internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
- Bargaining Unit: This position is not covered under the bargaining unit.
Individual Occupational Requirements: Experience in analyzing customs documents; applying customs laws regulations and procedures; interpreting customs requirements; or similar experience involving determinations of rates of duty classification of merchandise and entry requirements.
You qualify for this position if you meet the Individual Occupational Requirements listed above AND possess the specialized experience as described below:
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level performing duties such as:
- Applying customs laws regulations and procedures to resolve complex issues involving admissibility control entry export and post-release processing of merchandise.
- Providing technical advice to management ports of entry brokers importers carriers or other trade stakeholders on entry processes trade compliance revenue collection and automated trade systems.
- Reviewing and evaluating entry-processing operations policies and performance data to identify compliance issues resolve discrepancies and recommend process improvements.
- Coordinating trade-account or cargo-entry activities across multiple offices or locations to promote consistent application of entry requirements and address operational issues.
NOTE: Your resume must explicitly indicate how you meet this requirement otherwise you will be found ineligible. Please see the Required Documents section below for additional resume requirements.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
You must:
- Meet all qualification requirements including education if applicable to this position subject to verification at any stage of the application process; and
- Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/22/2026.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agencys core values of vigilance service to country and integrity. During the screening and/or background investigation process you will be asked questions regarding any felony criminal convictions or current felony charges the use of illegal drugs (e.g. marijuana cocaine heroin LSD methamphetamines ecstasy) and the use of non-prescribed controlled substances including any experimentation possession sale receipt manufacture cultivation production transfer shipping trafficking or distribution of controlled substances. For additional information on the preemployment process review the following link: Applicant Resources CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor intern consultant or volunteer supporting the U.S. government
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Temporary/Rotational Assignment: To meet agency needs this position will be filled on a temporary basis not-to-exceed (NTE) 3 year(s) with possible extension(s) for an additional 2 year(s). You may be returned at any time to the position from which temporarily promoted or to a different position of equivalent grade and pay and the return is not subject to the procedures found in 5 C.F.R.and 771. If you are currently at the grade level of the position announced this action will result in a reassignment and you may be returned at any time to a same or similar position held prior to this temporary assignment. If you currently hold a grade level higher than the grade being announced this action will result in a change to lower grade and you may be returned at any time to the position held prior to this temporary assignment or to the same or similar position at the lower grade level.
See the USBP Rotation Process Internal Operating Procedures (IOP) by visiting here (this is only viewable from a CBP computer). The USBP Rotation Program IOP dictates the terms of rotating out of the NTE assignment once the assignment has concluded.
Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment.
Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three (3) weeks of in-residence training in Harpers Ferry WV. Note: This training may be waived if previously completed.
The Department of Homeland Security encourages persons with disabilities to apply to include persons with intellectual severe physical or psychiatric disabilities as defined by 5 CFR 213.3102(u) and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans Peace Corps/VISTA volunteers and persons with disabilities possess a wealth of unique talents experiences and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
