Supervisory Computer Operator
Detroit, MI - USA
Job Summary
WHAT IS TAXPAYER SERVICES
A description of the business units can be found at: are to be filled in the following area(s):
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
General Manger Duties:
As a Front Line Manager you will:
- Plan work to be accomplished by subordinates sets and adjusts short-term priorities and prepares schedules for completion of work.
- Assign work to subordinates based on priorities selective consideration of the difficulty and requirements of assignments and the capabilities of employees.
- Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
- Give advice counsel or instruction to employees on work and administrative matters.
- Interview candidates for positions within the organization/unit and recommend appointment promotion or reassignment to such positions.
- Hear and resolve complaints from employees refer group grievances and/or more serious unresolved complaints as appropriate.
- Effect minor disciplinary measures such as warnings and reprimands recommend other actions in more serious cases.
- Identify developmental and training needs of employees providing or arranging for needed development and training.
- Initiate ways to improve production work processes and/or to increase the quality of the work directed.
- work to be accomplished by subordinates sets and adjust short-term priorities and prepares schedules for completion of work.
- work to subordinates based on priorities selective consideration of the difficulty and requirements of assignments and the capabilities of employees.
- work performance of subordinates and makes recommendations for outstanding performance recognition or disciplinary action.
- advice counsel or instruction to employees on both works and administrative matters.
- Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time your performance conduct and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends your appointment will be terminated. You are encouraged to actively engage with your supervisor seek feedback and understand role expectations. Additional guidance and support will be provided during onboarding.
- Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed)
- Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
- Selective Service Registration - Males born after December 31 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
- Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
Federal experience is not required. Experience may have been gained in the public sector private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE:IR-7 Level: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include:
- Using management techniques methods theories principles and labor relations concepts to assure optimum utilization of personnel equipment and space for the accomplishment of all program objectives;
- Monitoring and controlling for processing of production workloads and detecting errors;
- Analyzing workload data quality metrics and program reports to identify trends assess program effectiveness and implement corrective actions to improve quality timeliness and efficiency;
- Distributing balancing and monitoring workload among employees adjusting priorities and ensuring timely completion of assignments in accordance with program requirements;
- Planning assigning directing and reviewing work; evaluating employee performance; and taking appropriate corrective or disciplinary actions to ensure program goals are met;
- Providing guidance feedback and direction to employees coordinating with management and communicating program expectations performance results and operational issues.
AND
You must also meet the following requirements
- MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old or at least 16 years old and have:
- Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
- Completed a formal vocational training program; or
- Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.
For more information on qualifications please refer to OPMs Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3 Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Suitability Requirements:
- Prior IRS Employment - Former employees will be subject to a screening of their prior conduct with the Service. The Taxpayer First Act of 2019 26 U.S. Code 7804 prohibits the IRS from rehiring certain former employees who were removed from service.
- Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: ( If you are not in compliance you will be determined unsuitable for employment with IRS.
- Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting which includes a background investigation and enrollment upon onboarding into Continuous Vetting. Enrollment in Continuous Vetting will result in automated record checks being conducted throughout ones employment with Treasury. The successful candidate will also be enrolled into FBIs Rap Back service which will allow Treasury to receive notification from the FBI of criminal matters (e.g. arrests charges convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicants Privacy Rights - FBI FD-258 Privacy Act Statement - FBI and ().
- In the event that a building is closed due to rent management new hires may be placed in a local commuting location.
- Additional jobs may be filled from this announcement or any other source to fill these vacancies.
- Alternative work schedule staggered work hours may be available.
- Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager