Supervisor of Resident Services (CRMA) Gray Birch
Job Location:
Augusta, ME - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position: Supervisor of Resident Services (CRMA)
Location: Gray Birch Augusta
Schedule: Full-time (40 hours/week)
Shift: Days
What Youll Do:
- Determines coordinates and supervises daily staffing assignments and levels.
- Provides direction orientation training coaching and mentoring to staff. Assists with performance evaluations and disciplinary actions.
- Assesses quality of services delivered and facilitates staff development programs.
- Ensures staff compliance with departmental organizational and regulatory policies procedures and protocols.
- Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints.
What Youll Need:
- Current Maine CRMA certification required ANDPersonal Support Specialist (PSS) required or within 120 days of hire
- At least 2 years of CRMA experience preferred
- Previous supervisory leadership or senior caregiver experience preferred.
- Strong communication problem-solving organizational and interpersonal skills.
- Ability to work collaboratively with residents families and healthcare team members.
- Commitment to providing compassionate high-quality care to older adults.
Why Choose MaineGeneral
Competitive Pay and Comprehensive Benefits: Health dental vision and wellness programs
Work-Life Balance: Earned time off paid parental leave and more
Financial Security: 403(b) retirement plan with up to 4% company match
Career Growth: Professional development and advancement opportunities
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
Employees have access to industry-leading leave for new parents.
A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Access the wages youve already earned before payday with Payactiv giving you greater flexibility over your finances.
Tuition Reimbursement is available to all employees to further develop skills and career.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.
We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .
Required Experience:
Manager
About Company
MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.
