Supervisor, Investment Management
New York City, NY - USA
Job Summary
Starcom is the worlds first standalone media agency a storied innovator that continues to lead the way for many of the worlds best brands.
Starcom has long been the professional birthplace and proving ground for marketing leaders CEOs CMOs sales leaders and technology pioneers and we continue to drive the industry with peerless talent and relentless innovation.
From the start weve known that achieving growth for our clients requires understanding and connecting with real people where they live and work in ways they value.
In an AI era we remain Guided By Humanity a phrase that describes our foundational belief that human expertise must remain in the drivers seat supported by the best processes and technology.
With our proprietary capabilities and Publicis Medias industry-leading resources and clout we create ideas that move people and drive transformative business outcomes for brands.
The Investment Operations Supervisor is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Supervisor will work on a variety of accounts and will learn digital systems data needs media buy structure and how to implement process improvements. The ability to problem solve and work well with various internal and external teams is a critical aspect of this role.
This role provides the opportunity to work on cross agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.
- Implement processes to improve the work required for digital buying client billing and digital reconciliation
- Develop processes to ensure data integrity and implement across the agency
- Developa strong understanding of the systems used such as MediaoceanPrisma digital buying tool Ad Servers/Verification DSPs Social Platforms DMPs and internal proprietary tools
- Serve as escalation point for teams to help troubleshoot operational issues
- Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices enhancements and tools to improve
- Determine and activate how to deliver necessary data to teams for various reporting purposes
- Ensure proper digital contracts and terms are in place with vendors evaluate IO notes requested by vendors
- Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe
- Build and maintain strong relationships across multiple internal teams and leadership
- Maintain relationships with vendors to ensure trust and confidence with our buying partners
- Manage vendor-side billing and maintain close oversight of open items clearing
- Cultivate a team-focused mentality across the larger Investment Operations team
- Responsible for management development and mentorship of Associates/Sr. Associates
- Bachelors degree preferred ideally in marketing advertising communications consumer insights or equivalent
- 3 years of related experience
- Ability to work independently and collaboratively with diverse groups
- Excellent verbal and written communication skills
- Technical proficiency in Microsoft Office Suite with heavy a focus on Excel
- Knowledge of agency billing process (client-side and/or vendor-side)
- Knowledge of digital planning and buying process with understanding of various vendors different cost methods various reporting and delivery validation
- Strong quantitative skills including analytical abilities and math proficiency
- Willingness to learn and create solutions that challenge the status quo
- Exceptional critical thinking and problem-solvingabilities with the ability to think unconventionally in proposing solutions
- A proven ability to multi-task and manage multipleprojects effectively and work well under pressure to deliver high-qualitywork within tight deadlines
- Strong attention to detail
- Proven experience in effectively coaching and developing others
Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances.
The Power of One starts with our people! To do powerful things we offer powerful resources. Our best-in-class wellness and benefits offerings include:
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more
- Matching Gifts programs
- Flexible working arrangements
- Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to U.S. based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents.
If you require accommodation or assistance with the application or onboarding process specifically please contact
All your information will be kept confidential according to EEO guidelines.
Required Experience:
Manager
About Company
Publicis Media is one of the four solutions hubs of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40], alongside Publicis Communications, Publicis.Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark ... View more