Supervisor, II Account

Supervisor II Account
DOLLAR TREE WINDSOR CT
Tuesday - Saturday 9:00 AM - 6:00 PM
Position open to remote: No

Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nations largest asset-based trucking companies. But the most valuable asset we offer isnt tractors trailers or even our exclusive cutting-edge technology. Its the collective brainpower of thousands of visionaries and problem-solvers. Together we are revolutionizing the transportation industry by providing innovative custom solutions. And here we believe in the sanctity of a promiseboth to our customers and our people. When we focus our varied talents on reshaping the future of transportation thats what we call the POWER OF U.S.

Why U.S. Xpress
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career youre passionate about. Whether it is employee stock options profit-sharing 401K professional development or our competitive pay we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us Check out other perks below!

• Medical Dental and Vision
• Vacation Sick & Personal time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• On-site work out facility

What Youll Do:
Responsible for supervising and developing all drivers for assigned accounts; addressing customer service issues or complaints; and all shipments to meet the customers needs and demands.

• Manages all aspects related to drivers.
• Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; discipline and/or write up drivers when warranted; makes recommendations for terminations.
• May assist with the set up and management of new accounts.
• Responsible for addressing issues and disputes for drivers.
• Track and work with the customer(s) to receive assigned lanes and commitment levels from shipping locations. Includes responsibility for the ETA of the trucks at each stop.
• Ensures drivers and equipment are performing as necessary to provide on-time service.
• Ensures all fleet maintenance programs are current on tractors and trailers.
• Maximizes revenue per tractor through appropriate equipment utilization.
• Documents and communicates all service related issues.
• Develops a sense of trust and integrity with the customer.
• Seeks appropriate guidance from leadership on matters that could negatively impact USX financially.
• Plans loads for driver pick up and drop offs based on availability preferences keeping in mind driver hour requirements; contacts drivers with schedules
• Coordinates with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
• Other duties as assigned by management.

What Were Looking For:

Education
High school diploma or equivalent required.
Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

3 years Operations experience including Customer Service Fleet Management or Load Planning preferred

Transportation logistics and/or supervisory a plus

Skills & Abilities
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions learn and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums
Comprehensive knowledge of DOT regulations impacting daily operations preferred.



SupervisoryResponsibility
N/A

WorkEnvironment: This job operates in a normal professional officeenvironment and routinely uses standard office equipment such as computersphones photocopiers fax machines and filing cabinets.

Physical Requirements: While performing the duties of this job the employee must have the ability tocommunicate or exchange information. The employee is required to have closevisual acuity to perform an activity such as viewing a computer expansivereading or preparing and analyzing data reports and figures.

EEO Employer: The Company is anequal employment opportunity employer. The Companys policy is not to unlawfullydiscriminate against any applicant or employee on the basis of race colorsex sexual orientation gender identity religion national origin agemilitary status disability genetic information or any other considerationmade unlawful by applicable federal state or local laws. The Company alsoprohibits harassment of applicants and employees based on any of theseprotected categories.

Work Environment / Physical Requirements Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities duties or performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

NA

Required Experience:

Manager