Supervisor I – Rec. Specialist Supervisor – CSS
Job Location:
Worcester, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking a Supervisor I to join our Community Support Services (CSS) team and help advance our mission of empowering people to live healthier more fulfilling lives.
What We Offer:
- Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.
- Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
- Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
- Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
- Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Provide oversight of programming and milieu management.
- Provide individual and group supervision to staff.
- Ensure staff remains current in all required BHN trainings.
- Provide oversight and assignment of caseloads; maintain individual caseload when necessary.
- Develop and manage group schedules.
- Provide oversight of support requests and develop/implement treatment intervention plans as appropriate.
- Manage crises within the program providing immediate support and guidance to staff and individuals served ensuring appropriate follow-up documentation and resolution.
- Monitor the formulation and completion of assessments treatment plans progress notes group notes and discharge summaries.
- Complete utilization management reviews in a timely manner working collaboratively with the program Site Coordinator to ensure continued stay for individuals served as appropriate.
- Attend and facilitate staff meetings and weekly multidisciplinary team meetings.
- Conduct chart reviews to ensure compliance with BHN standards.
- Monitor service(s) coordination for individuals served.
- Serve as an authorized representative for completion and submission of data into the Enterprise Invoice/Service Management (EIM/ESM) business service within the Virtual Gateway Organization Management system; designate and train staff as needed to ensure quality time-bound submissions.
- Create staff evaluations; review and receive approval from the Program Director.
- Maintain direct service productivity as established by the Program.
- Maintain clinical licensure and continuing education requirements.
- Participate in supervisor on-call rotation.
- Work collaboratively with the Program Director to ensure quality of services identify staffing needs and recruit screen and hire program staff.
- Represent BHN at local and state meetings as needed.
Who You Are:
- High School Diploma or GED required.
- 2 years of supervisory experience preferred.
- Strong critical thinking skills.
- Ability to communicate directions to staff clearly and appropriately.
- Proficient with MS Office internet and email systems.
- Two years of sobriety preferred.
We Hire for HEART! Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.
Pay Range: $24-$28/hr
Required Experience:
Manager
About Company
BHN is a statewide behavioral health provider in Massachusetts helping people facing mental health, substance use, and developmental challenges live full lives.
