Supervisor for Community Health Workers

Position Purpose

Provides supervision coaching and direct support to a team of CHWs working to improve health outcomes and

eliminate racial ethnic and economic disparities in those outcomes. Plays an integral role in program management

fostering growth of CHWs ensuring quality of service delivery and guiding progress towards intervention goals.

Responsible for the daily functions of a team of CHWs including health system navigation health education patient

engagement and follow-up resource advocacy and outreach activities. Assists with program design evaluation and

evolution.

What you will do

• Daily operations & the oversight of CHWs including hiring training professional development performance evaluations and onboarding/offboarding

• Coordinate staff scheduling & assignment; review & approve administrative functions (time payroll expense)

• Work in collaboration with department leadership to monitor program performance quality improvement and service delivery

• Work internally to align programs workflows and referral processes

• Provide leadership and guidance on best practice techniques to CHW staff

• Implement departmental plans & priorities identified by accountable leaders

• Assist with the design and evaluation of CHW interventions including the integration in clinical care

• Promote CHW services within the health ministry and community through ministry and community events speaking engagements inter-departmental meetings in-services and distribution of program materials

• Effectively communicate goals standards program expectations service performance & how the work serves Trinity Health objectives

Minimum Qualifications

High school diploma or equivalent

Five (5) years of experience as a Community Health Worker. Paid and non-paid experience/internships are accepted as experience. Education can be considered in lieu of the required work experience.

Must have previous experience with managing people program or a project

Must complete CHW Supervisor training within 6 months of employment

Position Highlights and Benefits

• Full time 40hrs M-F days

• Excellent benefits - starting day 1!

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive people-centered compassionate health care environment. We are licensed for 617 beds and 65 bassinets are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.