Supervisor, DSD Delivery

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

As a Customer Service and Logistics Delivery Supervisor you will be a front-line leader responsible for the day-to-day tactical execution of branch operations and broader Customer Service & Logistics (CS&L) strategies related to both warehouse and delivery operations. You will ensure operational excellence in terms of service cost health and safety qualityfood defense sustainability and compliance with all legal requirements and internal policies.
You will work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management timely solutions and seamless execution across the supply chain.

How you will contribute

You will:

Operational Management & Execution:

• Manage daily plans including order/route management and employee performance.

• Monitor inbound outbound co-packing warehousing and distribution activities to ensure shelf-life management reduce write-offs and continuously improve productivity.

• Overseeinventory managementactivities including iDoc management and stock reconciliation ensuring accurate alignment between SAP and warehouse management systems.

• Conduct interfaces monitoring track & trace claims management invoice management and pallets management.

• Schedule delivery routes and conduct ride-along with drivers.

Compliance &Risk Management:

• Ensure strict compliance with HSE quality andrisk managementstandards as well as HACCP guidelines.

• Ensure compliance with FMCSA Rules and Regulations including Hours of Service (HOS) DOT breaks and Electronic Logging Device (ELD) compliance.

• Promote a strong safety culture reduce incident/accident rates ensure successful roadside inspections conduct DMS meetings enforce pre- and post-trip inspections and perform safety audits.

Performance Management & Continuous Improvement:

• Analyze and verify capacity utilization performance and Key Performance Indicator (KPI) monitoring implementing corrective measures as needed.

• Drive execution against core KPIs in safety service savings and people.

• Lead project-related and ad-hoc tasks particularly those connected to continuous improvement initiatives tenders and peak management.

• Identify supply chain opportunities and participate in Lean Six Sigma projects and other continuous improvement programs.

• Stakeholder & Vendor Collaboration:

• Work closely with service providers to ensure punctuality completeness and quality of deliveries to trading partners.

• Manage third-party performance fostering strong relationships and effective communication with internal and external stakeholders and customers.

Financial Acumen & Budget Management:

• Build and provide full-cost analysis including yearly budget risks and opportunities.

• Manage the Delivery Labor Budget approve payroll and drive the lowest cost per case through productivity plans and loss prevention.

• Team Leadership & Development:

• Provide ongoing coaching to delivery drivers ensuring adherence to standard work processes for the Delivery Pillar.

• Interview onboard and develop direct reports through various formats (classroom On-the-Job Training work-with).

• Coach direct reports on development plans and manages local hourly employees (Union/Non-Union) through coaching communication and relationship building.

Key Performance Indicators (KPIs):

• Primary:Delivery Labor Budget and Financial Acumen Delivery Efficiencies Overtime% Driver Methods % Driver Performance and Management Routing and Compliance FMCSA Rules and Regulations Compliance Electronic Logging Device (ELD) Compliance.

• Secondary:Electronic Proof of Delivery (ePOD) % Pre and Post Trip Compliance % Handheld Usage On-Time Delivery Indirect Hours (non-productive).

More about this role

What extra ingredients you will bring:

CDL experience is required.

Previous warehousing experience is highly preferred.

Education / Certifications:

Bachelors degree is a plus but not mandatory.

Job specific requirements:

Travel requirements:

50% travel including end to end and partial ride-along and a site visit to Wichita KS & Springfield MO twice a month.

Work schedule:

5 AM to 3 PM local time.

The base salary range for this position is $77600 to $106700; the exact salary depends on several factors such as experience skills education and addition to base salary this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition Mondelez International offers the following benefits: health insurance wellness and family support programs life and disability insurance retirement savings plans paid leave programs education related programs paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here we produce our well-loved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Regular

Warehousing & Logistics Operations Management

Customer Service & Logistics