Studio Coordinator
Lakeland, FL - USA
Job Summary
- Bonus based on performance
- Free food & snacks
- Free uniforms
- Training & development
What youll do
Own the checkout and the close finalize the visit rebook the next appointment enroll members in Club Orange recommend and sell retail and ask for referrals.
Run the front desk answer phones and texts confirm upcoming appointments and respond quickly and warmly to every inquiry.
Keep the day running on time manage the flow when a guest or Cerologist is running behind settle waiting guests and smooth over delays so the experience stays seamless.
Support the schedule handle appointment changes and reschedules and help coordinate coverage when a team member calls out.
Keep the book full work a waitlist to fill same-day cancellations and openings and welcome and convert walk-ins.
Grow membership and retail confidently promote Club Orange Wax Packages and product and help win back lapsed members.
Support the studio keep the lobby and retail area inviting
Marketing/Events and lend a hand with marketing or community events when needed.
Sales-forward youre comfortable asking for the sale and genuinely believe in what youre offering.
Warm and welcoming people feel at ease around you and you read what a guest needs.
Calm and organized under pressure you can juggle a ringing phone a checkout and a walk-in without losing your smile.
A clear proactive communicator on the phone by text and in person.
Attention to detail you catch the little things: an accurate booking a correctly rung sale a client note that makes the next visit better. Nothing slips through the cracks with you.
Reliable and coachable you show up follow through and welcome feedback.
Available evenings and weekends with occasional flexibility for studio events.
At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.
Required Experience:
IC
About Company
Let us give you the best body, facial, or eyebrow wax. Waxing The City will leave you feeling a boost of confidence, with no hairs left behind.