Student Technology Assistant

100% - Customer Service Resource Management and Technology Support

• Provide front-line customer service to patrons of the Open Language Resource Center by answering phones responding to emails and addressing general inquiries.
• Perform a variety of office and clerical tasks to support the day-to-day operations of the center.
• Enter and maintain resource records within the online catalog ensuring accuracy and organization of materials.
• Process reserve requests and manage the circulation of materials by checking resources in and out through the circulation system.
• Assist students faculty and other patrons with the effective use of instructional spaces including a computer lab and active learning classrooms.
• Provide basic technical support and troubleshooting for computers instructional technology and classroom equipment.
• Support multimedia projects through the editing of digital audio and video content.
• Assist in the development and maintenance of interactive web-based content and other digital learning resources.
• Help maintain an organized welcoming and technology-rich learning environment for all center users.
• Perform additional administrative technical and customer service duties as assigned to support the mission and objectives of the Open Language Resource Center.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
10-15 hours per week.

Contact Information to Applicants
Clarisse Lee

1. Ability to communicate effectively as indicated in application materials.

1. Experience with multimedia software (e.g. Photoshop iMovie Dreamweaver Audacity) as indicated in application materials.
2. Experience with library software for accessioning items checking items in and out as indicated in application materials.
3. Has been awarded Federal Work-Study funding as indicated in application materials.

Position Overview
The Technology Assistant serves as an essential member of the Open Language Resource Center team supporting the centers daily operations and enhancing the experience of students faculty and other patrons. This position provides front-line customer service and technical support within a dynamic learning environment that includes instructional technology multimedia resources and active learning spaces. Technology Assistants contribute to the effective management of library and learning resources while helping users access and utilize a variety of educational technologies and services. Through administrative support resource management and technology-related assistance this role helps ensure the Open Language Resource Center remains an accessible organized and innovative resource for the campus community.

Additional Candidate Instruction
In addition to the online application please provide the following.

• Resume/ CV
• Cover Letter addressing required/ preferred qualifications

To ensure full consideration please apply before the application review date of August21st 2026.


Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.