Student Success Program (SSP) Ambassador
Job Location:
Boston, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
In order to participate in Berklee Student Employment a student must fulfill the following requirements:
Current student at Berklee College of Music or Boston Conservatory at Berklee.
Enrolled at least half-time in a degree diploma or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being this case the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
Have a valid United States Social Security Number (SSN).
Remain in valid Visa status as applicable.
A minimum 2.0 cumulative GPA. Students in their first semester can work even though they do not have an official GPA until the completion of their first semester.
Federal Work Study student may apply.
In good disciplinary standing.
Must be located in the U.S.
Ambassadors serve throughout Pre-Orientation and the academic year supporting the student community through mentorship programming and leadership development.
More than a campus leadership role this position is a developmental experience that prepares students to lead with purpose at Berklee and throughout their artistic and professional careers.
Leadership within Student Success Programs (SSP) supporting both the Berklee Scholars Program and the RISE First-Generation Program is grounded in service curiosity and community. SSP Ambassadors develop the competencies to foster student success and strengthen the Berklee community through five core pillars:
Community Building: Create inclusive environments where students feel valued
Peer Mentorship: Build supportive relationships to help peers navigate their transition to Berklee
Group Facilitation: Guide discussions and activities that encourage shared learning and collaboration
Student Success: Connect students with academic artistic and leadership development resources.
Professionalism: Model integrity accountability and a commitment to continuous growth.
Conduct group mentor meetings with assigned BSP and RISE students.
Assess student needs and help them develop short- and long-term goal plans.
Document all mentorship sessions via the Interaction Report Form.
Escalate student concerns and voice personal training needs to the Program Manager.
Act as a mandated reporter model conflict resolution and serve as a liaison between students and SSP.
Serve as a TA for academic co-curricular and leadership sessions.
Assist staff and faculty with syllabus planning course content and logistics.
Facilitate group discussions and workshops ensuring diverse ways of engaging are honored.
Provide feedback to Program Managers regarding student engagement during sessions.
Must support Pre-Orientation (Aug 1522) and National First-Generation Celebration Week (Nov 26) alongside year-round programming.
Assist with logistics (setup teardown check-in and AV support) arriving 30 minutes early and staying 30 minutes late.
Represent SSP at orientation receptions workshops and panels.
Participate in program development working groups to improve SSP initiatives.
Maintain a professional presence and monitor attendee needs during events.
Design and execute specific Peer Leader events focused on peer-to-peer connection.
Create promotional copy photos videos and templates using basic AV equipment (iPads/microphones).
Collaborate with Program Managers to execute semester-long social media plans for BSP and RISE audiences.
Manage live social media engagement including Instagram takeovers and challenges.
Cross-promote relevant events and resources from other Berklee departments.
Regularly use SSP project management and communication tools to stay informed and collaborate.
Participate regularly in community outreach and student engagement efforts.
Run on- or near-campus errands to support daily program operations.
Perform other duties as assigned by SSP Managers
The SSP Ambassador program is designed to help students grow as leaders mentors artists and members of the Berklee community. Through training mentorship and hands-on experience Ambassadors develop knowledge and skills that support their success at Berklee and beyond.
Ambassadors have opportunities to strengthen their ability to:
Facilitate meaningful conversations and group experiences.
Build authentic relationships and foster inclusive communities.
Mentor and support fellow students through their transition to Berklee.
Lead with empathy professionalism curiosity and integrity.
Communicate effectively and collaborate with faculty staff and peers.
Connect students with campus resources and opportunities for success.
Reflect on their own leadership while continuing to grow as artists entrepreneurs students and community members.
Apply leadership communication and facilitation skills in academic artistic and professional settings.
All Berklee students are welcome to apply! To be eligible applicants must:
Meet Berklees Satisfactory Academic Progress (SAP) standards.
Minimum of 3.0 or higher GPA at the time of application.
Familiarity with software such as but not limited to:
Content creation: Canva Adobe Express Instagram CapCut
General Office: Google Suite including spreadsheets Slack Zoom and Asana
Possess strong campus knowledge; be reliable adaptable approachable and clear in all communication.
Complete the required Google Form
Hourly Rate: Student Worker 3 $17.51/hour
Hiring Managers: Alyssa Hensel & Dimayma McCauley
About Company
Berklee is the premier institute of music and the performing arts, offering degrees at its campuses in Boston, New York City, and Valencia, Spain, and online.
