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Student Network Support Assistant
Job Location:
Job Location:
Lawrence, KS - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 October 2026 (2 days ago)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
30% - Network Equipment & Staging Support
Position Overview
The IT Enterprise Networking team is seeking a student employee to assist with day-to-day network operations while gaining hands-on experience supporting a large enterprise network. The position will work alongside network engineering staff and assist with equipment staging documentation ticket triage basic troubleshooting and other network support activities.
The ideal candidate will have a demonstrated interest in information technology networking or related technical fields and a basic knowledge of computer networking concepts hardware or troubleshooting.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:
Contact Information to Applicants
Raymond Wright III
Work Schedule
Less than 20 hours per week. Depends on schedules.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
- Assist with staging organizing labeling inventorying and preparing network equipment for deployment.
- Maintain organized network equipment spare hardware staging areas and related inventory.
- Review incoming service requests and gather information needed for troubleshooting.
- Perform approved basic troubleshooting and document results.
- Escalate issues to network engineering staff when appropriate.
- Assist with creating and maintaining network documentation procedures equipment records and other technical information.
- Assist network engineering staff with operational tasks projects and other duties as assigned.
Position Overview
The IT Enterprise Networking team is seeking a student employee to assist with day-to-day network operations while gaining hands-on experience supporting a large enterprise network. The position will work alongside network engineering staff and assist with equipment staging documentation ticket triage basic troubleshooting and other network support activities.
The ideal candidate will have a demonstrated interest in information technology networking or related technical fields and a basic knowledge of computer networking concepts hardware or troubleshooting.
- Strong communication skills as evidenced by application materials.
- Demonstrated ability to follow instructions document work and maintain attention to detail as evidenced by application materials.
- Coursework or experience related to information technology computer science networking or a related field as evidenced by application materials.
- Experience with technical support ticketing systems inventory management or technical documentation as evidenced by application materials.
- Demonstrated ability to work independently and collaboratively in a team environment as evidenced by application materials.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:
- Resume
- Cover letter addressing how the required and preferred qualifications are met
- Names and contact information for 3 references
Contact Information to Applicants
Raymond Wright III
Work Schedule
Less than 20 hours per week. Depends on schedules.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Required Experience:
Junior IC
About Company
Thank you for your interest in employment with the University of Kansas. If you need assistance with the application process please contact Human Resources at [email protected] or 785-864-4946.
