Student Mental Health & Community Resource Counselor

Job Summary

The Student Mental Health & Community Resource Counselor provides short-term mental health counseling crisis intervention case management and resource navigation services to support student well-being persistence and academic success. The position assists students with emotional personal financial and basic needs challenges; coordinates referrals to campus and community resources; and collaborates with internal and external partners to promote student success. The role emphasizes early intervention brief counseling crisis response and resource coordination rather than long-term treatment.

Job Duties:

Mental Health Counseling and Student Support

• Provide short-term individual counseling and support for mental health personal and adjustment concerns.
  
• Conduct assessments develop intervention plans and provide crisis response services.
  
• Coordinate referrals to BetterMynd community mental health providers and other support resources.
  
• Assist students in accessing appropriate campus and community services to support well-being and success.
  
• Maintain confidential counseling records and documentation in accordance with professional legal and institutional standards.
  

Community Resource Navigation and Case Management

• Assess student needs and connect individuals with campus and community resources that support academic success and well-being.
  
• Provide case management resource navigation and follow-up services to address barriers such as food housing financial transportation childcare healthcare and other basic needs concerns.
  
• Assist students with accessing emergency assistance programs including the Student Success Emergency Fund.
  
• Collaborate with campus departments and community partners to coordinate services and support.
  
• Develop and maintain relationships with community agencies and facilitate referrals to appropriate resources.
• Monitor referral outcomes and provide ongoing support to help students access needed services

Crisis Response and Student Intervention

• Serve as a resource to students faculty and staff regarding mental health and behavioral concerns.
  
• Participate in the Behavioral Intervention Team (BIT) by providing consultation assessment and referral recommendations.
  
• Conduct mental health and safety assessments and assist in developing intervention plans.
  
• Collaborate with Campus Safety college leadership and community partners to coordinate crisis response and support services.
  
• Provide follow-up case coordination following behavioral safety or mental health incidents.
• Support the implementation and continuous improvement of crisis response and referral procedures.

Outreach Education and Collaboration

• Develop and deliver educational programs that promote mental health well-being resilience and awareness of available support resources.
  
• Increase student awareness and utilization of counseling basic needs emergency assistance and community support services.
  
• Collaborate with campus departments faculty and student support teams to enhance student success retention and well-being.
  
• Participate in college-wide initiatives that support student engagement persistence and holistic support.
  
• Maintain service referral and utilization data and assist with assessment and reporting efforts.
  
  
• Other duties as assigned.
  
  
  

Minimum Qualifications:

• Bachelors degreein Counseling Social Work Psychology or equivalent
• Active unrestricted Kentucky LCSW or LPCC license with the ability to maintain all licensure and continuing education requirements.
  
• Eligible to provide independent clinical mental health services within the scope of licensure.
  
• Four (4) years of experience in mental health counseling social work behavioral health or related student support services.
  
• Experience with crisis intervention assessment referrals case management and documentation.
  
• Ability to assess needs provide appropriate interventions and connect individuals with community resources.
  
• Strong communication organization documentation and collaboration skills.
  
• Ability to maintain confidentiality professional ethics and appropriate boundaries.
  
• Detail-oriented self-motivated with the ability to work independently and adapt seamlessly to fast-paced dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel Forms Outlook Teams SharePoint Word)
  

Preferred Qualifications:

• Masters degreein Counseling Social Work Psychologyor equivalent
• Experience in higher education community colleges or working with young adult and adult populations.
  
• Experience with case management community resource navigation and support services.
  
• Experience assisting individuals facing social financial housing food insecurity or other basic needs challenges.
  
• Knowledge of Northern Kentucky community resources mental health providers and social service agencies.
  
• Experience with behavioral intervention teams crisis response and suicide risk assessment.
  
• Familiarity with telehealth virtual mental health services and coordinated care models.
  
• Experience supporting first-generation students adult learners and diverse student populations.
  

Additional Skills Requested:

The position combines direct mental health services and practical student support. The counselor primarily provides brief solution-focused interventions and connects students with longer-term treatment when appropriate. The position also addresses nonclinical barriers through community resource navigation case management and coordinated referrals. Duties may be adjusted based on student needs service demand and institutional priorities.

Employee Rights -Employee Polygraph Protection Act

Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.