Student & Family Support Specialist (School Front Office Clerical)

JOB DESCRIPTION


STUDENT & FAMILY SUPPORT SPECIALIST
Elementary Schools 5 Hours/Middle Schools 5.75 Hours
11 Months School Year Range 26




BASIC FUNCTION:

Under the general direction of Rio School District administration the Student and Family Support Specialist as front-line staff for calls and visitors will provide health and wellness support to students and families by providing information about services and assisting with general needs assisting with enrollment into school and other approved support programs inputting data for the maintenance of health and wellness records and performing in a variety of other duties as needed to support the goals of the Rio School District.

REPRESENTATIVE DUTIES:

as a team with other Rio staff including the counselor and OSFS (Office of Student and Family Services) staff members to provide a supportive environment that benefits the social/emotional and general health and wellness of all students.
visitors receive phone calls offer assistance to students and families as needed takes messages or refers callers or visitors to appropriate personnel.
families with the enrollment process for school and appropriate support programs; includes assistance with filling out forms as needed; maintain student cumulative files.
4. Perform routine first aid procedures and assist in screening ill or injured children according to established procedures administers CPR in an emergency situations and reports serious injury/illness to school nurse.
for sick students to go home; making all contacts per district guidelines.
clerical duties and support associated with health and wellness screening follow-up on referrals for treatment and assists in audit of student immunization records according to established procedures.
updated student health and wellness records as appropriate; including health and wellness entries into cumulative files and data systems.
and monitors files of students with special health concerns; assures timely receipt of appropriate health records.
in preparation distribution and maintenance of safety supplies and equipment as appropriate through the site and district safety plan.
students and families and offers support in efforts to improve attendance.
positive family development health and wellness by referring families to appropriate community resources as needed.
accurate records of contacts and assistance provided. Follow procedures identified by Rio School District in regards to data entry and reporting using computer software provided.
clerical assistance to administrators and other staff as needed; schedules appointments make parent contacts types correspondence reports and memoranda prepare lists and oversee timely distribution and return of materials.
a variety of office equipment including but not limited to computer typewriter calculator telephone fax two-way radio copier etc.
perform duties of School Office Manager in absence thereof.
new and transferring students obtains required registration information and related forms.
duties as assigned.

KNOWLEDGE AND ABILITIES:
Knowledge of:

principles and practices of supporting and strengthening students and families.
of local community resources
interpersonal skills demonstrating respect acceptance and patience
and site level policy procedures terminology and goals.
and First Aid techniques and health and safety regulations
and procedures of record-keeping

Ability to:

to relate to families from a strength-based model
first aid and/or CPR to students as needed
in the administration of activities and operations
with the outreach and in encouraging participation of parents and students
confidentiality of information obtained during the course of work
and follow oral and written instructions
and maintain effective working relationships with those contacted in the course of work
well both independently and within a team
to communicate effectively in both English and Spanish is required.
accurate records
telephone and data techniques and etiquette
standard office equipment; computer fax copier phone simple medical equipment etc.
positive interpersonal skills using patience and courtesy when working with those contacted during the course of work
work with many interruptions
general clerical duties such as filing duplicating typing data entry and maintaining records
and apply district policy and procedures related to health and wellness; including record keeping
thirty (30) words per minute net from clear copy
translate written material from English to a designated second language and from that language into English; may translate conversations or provide interpretive services for non-English speaking individuals and others.


Training and Experience:

school diploma and any combination of experience and training that would likely provide the required knowledge and abilities is qualifying
working with organizations within a family resource center setting
in working with a culturally diverse community and families

LICENSES AND OTHER REQUIREMENTS:

State of California Drivers License
and Red Cross First Aid Certificates
3. High school diploma
4. Ability to speak read and write in Spanish and English

WORKING CONDITIONS:

school office environment including nursing/first aid area
to exposure to communicable or infectious diseases
to many demands on time and constant interruptions
to sitting bending or stooping lifting and walking
to working in a school environment and exposure to sunlight and other outside conditions
to working at a computer video work station(s) operating computer keyboards looking at computer video screens.