Strategic Assistant to the CEO & Co-Founder

At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.

Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.

If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.

Location: This is an onsite role based at Nextivas Scottsdale headquarters (9451 de Ventura Scottsdale AZ 85256). Working together onsite strengthens how weoperate enabling faster decisions clearer communication and stronger execution so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation: This role is expected to work onsite four days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

AsStrategicAssistanttoour CEO NextivasChairman and Co-Founderyoullwork at the center of his most important priorities.Youllcreate leverage fortheCEOby helping him stay prepared and informed bringing clarity to information turning direction into action and making sure the commitments requiring his attention or sponsorship keep moving. This is a high-trust hands-on role spanning communications preparation coordination decision support and execution. Your impact will be measured by a simple outcome: TheCEOis moreeffectiveand his priorities move faster.

This role is well suited toa high-performing Executive Assistant ready to grow into a broader operating role or an early-career high-potential operator who wants to work closely with a founder and CEO. You do not need prior experience in a CEO Office;weremore interested in exceptional judgment communication learning agility organization and follow-through.

WhatYoullDo:

• Create leverage for the CEO: Manage the flow of information decisions and follow-through sothe CEOcan focus his attention where it has the greatest impact.
• Support executive communications: Help managehisincoming communications and requests draft responses in his voice route issues to the right people and close the loop on important commitments.
• KeeptheCEOprepared and informed: Stay close enough to his priorities and the day-to-day work around them toanticipatewhat he needs to know. Develop concise briefings talking points research context and other materials that help him stay ahead of important meetings conversations and decisions.
• ActivatetheCEOspriorities: Translate his direction into clear requests and next steps get them to the right people track progress surface gaps and make sure commitments requiring his attention or sponsorship continue moving.
• Partner with the Executive Assistant and Strategic Planning: Work closely withtheCEOsExecutive Assistant who owns calendar scheduling andlogistics and with the Strategic Planning team to helphimstay ahead of upcoming priorities. Coordinate around what needs his attention and when helping create the time context and preparation heneeds forimportant decisions board meetings planning activities and other key priorities.
• Coordinate across Nextivas leadership team: Help information and requests move betweentheCEOand the right leaders. Surface blockers clarify context follow up on commitments and help translatethe CEOs direction whenappropriate.
• Strengthenhisdecision-making: Synthesize the information relevant towhatsin front of him frame the issueidentifykey considerations and put a clear path forward on his desk.
• Support critical external interactions:Preparehimfor engagements with customers partners advisors investors board members and other key stakeholders.
• Build AI-first ways of working: Apply AI across research communications meeting preparation knowledge management and project tracking to improve speed and quality whilemaintaininghuman judgment and confidentiality.
• Drive work ontheCEOspriorities: Activate the right people track status close gaps and keep work moving through completion. The focus is on advancinghispriorities and agenda rather than building an independently owned portfolio of initiatives.
• Maintain a strong on-site presence: Work from Nextivas Scottsdale office approximately four days per week enabling close partnership withtheCEOand the leadership team and supporting the fast-moving nature of the role. Some light travel may bebased on business needs.

About You:

• A clear thoughtful communicator particularly in writing. You can take limited or fragmented input understand the intent behind it and turn it into useful concise communication.
• Strong judgment and instincts. You learn to recognize what matterswhatssensitive what you can move forward and what needs attention.
• A fast learner who canoperatein unfamiliar territory. Youdontneed to have done everything before. You learn quickly ask smart questions connect the dots and build context as you go.
• Exceptional organization and follow-through. You can manage a high volume of information communications requests and commitments without lettingimportant detailsdisappear.
• A strong senseof ownership. You follow things through surface risks and gaps and make sure the right people have what they need to keepworkmoving.
• Comfort moving between big-picture context and detailed execution.Yourewilling to understand the why behind a priority and handle the practical workto advance it.
• AI-first human-led approach to work.Yourecurious about emerging technology and actively look for smarter ways to work. You use AI to improve speed quality and productivity while applying sound judgment and accountability.
• High emotional intelligence and low ego. You read situations and people well build trust across different teams and levels and understand the responsibility that comes with working closely with the CEO.
• Exceptional discretion. You understand how to handle sensitive company employee customer financial legal and executive information.
• Comfort with feedback and adaptability. You absorb context and coaching quickly adjust your approach and keep moving as priorities change.
• Organized under real pressure. You can hold many threads at once adapt when priorities change quickly andmaintainmomentum without losing sight of what matters.

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
• Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
• Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

• Health: Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
• Insurance: Life disability and supplemental indemnity plans
• Work-Life Balance: Flexible Time Off for salaried employees PTO for hourly employees Paid Sick Time Paid Parental Bonding Leave and holiday pay
• Financial Security: 401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
• Growth: Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.

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