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Strategic Account Manager (IT & MSP)
Job Location:
Job Location:
Fort Meade, MD - USA
Yearly Salary:
USD 90000 - 120000
Yearly Salary:
Posted:
22 August 2026 (13 hours ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Strategic Account Manager (MSP & IT)
Company:Virtual Technologies Group (VTG)
Location: Remote: Maryland/Ohio Areas
Department: Sales
Travel: 30% Major Hubs
Position Type:Full-Time
Employee Type: Exempt
Compensation Range: $90K-$120K $200K OTE
Company Overview:
Virtual Technologies Group is a leading innovator in the technology sector specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency productivity and connectivity. With a team of highly skilled professionals we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence innovation and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group we are dedicated to shaping the future of technology and making a positive impact on the world.
Position Overview
This is a single-purpose sales-led role: retain and expand VTGs most strategic accounts. You will own a small portfolio of our largest clients and hunt growth inside it expanding wallet share converting spend into recurring services and opening whitespace with service lines the account hasnt bought yet. It is a hunters mindset pointed at the installed base: no cold territory no net-new logo quota and no market-opening responsibility.
You are the lead executive for each account equally comfortable in the C-suite and coordinating with front-line delivery teams. A dedicated Design Desk handles BAU quotes and day-to-day execution so your time stays on executive relationships account growth strategy and orchestrating the organization behind each client.
Position Expectations:
Position Duties and Responsibilities
Minimum Qualifications
Preferred Qualifications
Why Join Us
At Virtual Technologies Group we provide more than just IT solutionswe offer a dynamic environment where you can learn grow and expand your skillset. As a leading managed services cybersecurity and IT consulting firm we support a diverse range of customers giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry.
Join a team that values innovation collaboration and professional development. Whether youre looking to sharpen your technical expertise work with cutting-edge technology or make a real impact were committed to helping you build a rewarding career.
Benefits Overview:
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans dental insurance vision insurance health savings accounts (HSA) flexible spending accounts (FSA) life insurance short and long-term disability insurance paid time off and holidays and a 401(k) with employer match.
EEO Statement:
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other legally protected status.
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications merit and business needs. If you require reasonable accommodation during the application or interview process please contact emailprotected.
Company:Virtual Technologies Group (VTG)
Location: Remote: Maryland/Ohio Areas
Department: Sales
Travel: 30% Major Hubs
Position Type:Full-Time
Employee Type: Exempt
Compensation Range: $90K-$120K $200K OTE
Company Overview:
Virtual Technologies Group is a leading innovator in the technology sector specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency productivity and connectivity. With a team of highly skilled professionals we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence innovation and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group we are dedicated to shaping the future of technology and making a positive impact on the world.
Position Overview
This is a single-purpose sales-led role: retain and expand VTGs most strategic accounts. You will own a small portfolio of our largest clients and hunt growth inside it expanding wallet share converting spend into recurring services and opening whitespace with service lines the account hasnt bought yet. It is a hunters mindset pointed at the installed base: no cold territory no net-new logo quota and no market-opening responsibility.
You are the lead executive for each account equally comfortable in the C-suite and coordinating with front-line delivery teams. A dedicated Design Desk handles BAU quotes and day-to-day execution so your time stays on executive relationships account growth strategy and orchestrating the organization behind each client.
Position Expectations:
- Days 030 complete the relationship transfer map for every account hold first executive introductions and establish your CRM baseline.
- Days 3160 draft account plans and whitespace reviews for the full portfolio initiate mutual success plans and create your first expansion opportunities.
- Days 6190 lead your first executive QBRs solo build expansion pipeline to coverage and map the renewal calendar 12 months out.
Position Duties and Responsibilities
- Retention and expansion outcomes for a named portfolio of VTGs top strategic accounts.
- Account growth strategy stakeholder mapping whitespace and wallet-share analysis and quarterly execution priorities for every account.
- Wallet-share expansion by positioning VTGs full portfolio against each accounts evolving needs and introducing service lines not yet active.
- Recurring revenue growth shifting accounts toward higher-margin higher-retention managed services engagements.
- The renewal motion end-to-end identifying risk early and protecting against unplanned churn.
- Executive engagement deep multi-threaded C-suite relationships executive QBRs and value realization tied to outcomes and dollars.
- Cross-functional orchestration across Service Delivery Operations Product Finance and Support so delivery excellence protects and grows each relationship.
- CRM and forecast discipline accurate account plans forecasting and pipeline for renewals and expansion.
Minimum Qualifications
- 5 years in strategic account management key account or customer growth roles (IT services MSP telecom SaaS or adjacent).
- A demonstrated track record of expanding wallet share and cross-selling/upselling within existing accounts not just renewing them.
- Proven ability to build and execute account strategy tied directly to growth targets: whitespace mapping stakeholder mapping execution cadence.
- Strong executive presence skilled at building C-suite relationships and running executive QBRs.
- Experience orchestrating cross-functional resources (delivery operations finance product) so service delivery supports account growth.
- Fluency in CRM discipline account planning and forecasting.
- The ability to translate technical and delivery outcomes into business value for non-technical executive audiences.
Preferred Qualifications
- Experience growing recurring-revenue relationships and using service-delivery KPIs (SLA CSAT ticket health) as a growth lever.
- Familiarity with managed services network security structured cabling endpoint lifecycle and field services offerings.
- Experience in verticals VTG serves such as K12 education (including E-Rate familiarity) a plus not a requirement.
Why Join Us
At Virtual Technologies Group we provide more than just IT solutionswe offer a dynamic environment where you can learn grow and expand your skillset. As a leading managed services cybersecurity and IT consulting firm we support a diverse range of customers giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry.
Join a team that values innovation collaboration and professional development. Whether youre looking to sharpen your technical expertise work with cutting-edge technology or make a real impact were committed to helping you build a rewarding career.
Benefits Overview:
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans dental insurance vision insurance health savings accounts (HSA) flexible spending accounts (FSA) life insurance short and long-term disability insurance paid time off and holidays and a 401(k) with employer match.
EEO Statement:
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other legally protected status.
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications merit and business needs. If you require reasonable accommodation during the application or interview process please contact emailprotected.
Required Experience:
Senior IC
About Company
We take care of the tech that takes care of you Request Quote What We Do Managed Services & cybersecurity Mitigating Risk, Proactive Maintenance, Stay Competitive, and Vendor Management Learn More Surveillance Experience Unmatched Security: our video surveillance services offer 24/7 m ... View more
