Store Worker Na-02 (Northern Locations)

Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom and/or location. Loads and unloads merchandise; examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided; brings to attention of supervisor discrepancies and/or deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters and/or shelves with merchandise in accordance with established Planogram (POG) instructions. May be required to use RF devices in support of Planogram (POG) and shelf label execution at the store level. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly.

Picks up empty boxes/containers from work areas using hand cart. Moves to assigned area for disposal. Operates a compactor machine to crush empty boxes. Removes crushed boxes from machine and ties up for pickup by authorized vendor.

May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. May perform light custodial duties/ general housekeeping duties such as cleaning or dusting fixtures.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as required.

• See Duties and Qualifications

EVALUATIONS:

Skills and Knowledge: Acquires and uses a knowledge of the locations of stocked items and how they should be displayed and stock rotated.

Responsibility: Work is assigned orally by a higher grade worker or supervisor. Incumbent carries out repeated assignments with little review during progress of the work. The supervisor periodically checks to see that work is done on time and according to instructions.

Physical Effort: Walks stands bends or stoops and moves arms in filling shelves and counters. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.

Working Conditions: Work is performed in well-lighted areas and maintained at a comfortable temperature however aisles are often crowded with customers. There is danger of minor injuries such as cuts scrapes and bruises. While most of the work involved is in an indoor environment some work may periodically involve working in warehouse areas that may be subject to hot/cold temperature conditions.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.