Store Operations Consultant HomeCare+, Execution

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.

Your Impact
The primary purpose of this role is to lead assess support/design implement and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects best practices and process improvements. This role supports the day to day store operations including sales service technology omni-channel and store communications.

What You Will Do

• Leads the development and implementation of store improvement tools and processes with limited guidance from the Store Operations Manager.
• Collaborates cross functionally to effectively deliver projects best practices and process improvement initiatives.
• Utilizes and analyze field feedback and reporting to provide recommendations for process improvement and projects to field leadership.
• Coordinates and manages timely execution of projects across stores from development to implementation.
• Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI current/future state and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Analyzes post-project feedback to provide continuous improvement solutions.
• Manages projects by building the project plan and ensuring on target and timely delivery of imitative desired output and integration
• Solves complex business problems by performing competitive and market analysis utilizing subject matter experts both internally and externally where needed
• Enhance and develop associate facing technology to improve productivity and efficiency.
• Reviews approves and publishes policies procedures and processes for new store initiatives at times executing the process of documenting.

Minimum Qualifications

• Bachelors degree Business Management Operations or related field or equivalent years of experience in lieu of education requirement if applicable
• Other or equivalent years of experience in lieu of education requirement if applicable
• 4 Years of Related Industry Experience (Installation Repair or US Home Improvement)
• 4 Years of Experience in data analytics performance reporting
• Demonstrated project management experience such as Gantt Chart design and development

Preferred Skills/Education

• 4 Years of Experience in a Store Operations role (with an emphasis in Install and/or Repair Industry experience)
• 2 Years of Experience with Service Provider Management Tools such ServiceBench Mappoint/PowerMap and Call Scheduling/Dispatch
• 2 Years of Experience with Service Provider Capacity Management

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540branches and 120distribution centers. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.