Store Manager

Established in 1998 Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands but simplicity is at our core: sustainably-sourced ingredients we handcraft into believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity love humility and courage and we are looking for talented passionate amazing people to join our team.

You are applying to work with a franchisee of Scooters Coffee. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.

We are looking to invest in a passionate leader that is highly skilled at team development and restaurant operations.

Qualifications

• Business Knowledge (Staffing and Scheduling Inventory Management P&L Management Food Safety)
• Leadership Skills (Relationship Building Delegation Decision Making Communication Problem Solving Time Management Goal Setting)
• Emotional Skills (Kindness Optimism Work Ethic Curious Intelligence Empathy Self-Awareness Integrity)
• Drive Thru Experience

Benefits

• Base Salary: based on experience
• Bonus: based on hitting key performance metrics
• Health Insurance
• Paid Time Off
• Advancement Opportunities with one of Scooters Coffees fastest growing franchisees

Schedule Requirements

• Full Time
• Open Availability- including weekends and holidays
• Typical Week is 40-45 Hours
• As part of the onboarding the Store Manager will be required to attend Scooters training. This training will be out of state for potentially 2-4 weeks.

Responsibilities

• This role develops and leads a fast friendly service-oriented barista team whose mission is to create an Amazing experience for each life they touch
• Demonstrates an engaged management style that inspires their team
• Ensure consistent and quality customer experience through proper staffing execution of brand beverage recipes and techniques and fostering the Scooters Amazing customer service experience
• Maintain store appearance cleanliness visual merchandising standards food safety standards and equipment
• Interview hire train and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members identifying individual motivation factors and providing clear constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and when necessary Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees meet business needs and maximize sales potential across all hours of operation
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling point of sale system safety and operational procedures are performed in an accurate consistent manner
• Maintain daily weekly and quarterly financial reports
• Maintain final accountability for store operations

Required Experience:

Manager