Store Manager

Summary of PositionA Store Manager is responsible for establishing and maintaining Customer Services oversees and is accountable for the operation of a store ensuring maximum sales and profitability through sales merchandise inventory expense control human resources management and managing operating costs and areas of accountabilityRecruit and train high-quality Associate performance on a regular basis. Actively manage Associate performance issues in partnership with Regional Director and HR. Implement and maintain customer service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge. Special emphasis should be placed on the Total solution which means that any related products/ services the customer might need for the project should be shown. Train and develop Associates in all aspects of the business to create a team of product experts experienced in closing the sale; direct and monitor training and development for all store monitor and improve Store performance; manage Store Metrics and develop implement and execute improvement activities. Plan and assign daily goals tasks and assignments. Assure proper completion through follow-up. Maintain adherence to all Company policies and procedures through regular store management and staff meetings store walk-through audits store budget monitor P&L. Control expenses payroll and shrink to optimize store profitability. Maintain all merchandising standards display presentation and signing standards. Ensure appropriate merchandise stock levels of assortments in all departments ensure the selling floor is adequately stocked; maintain inventory levels within budgeted guidelines. Train and develop Assistant Store Manager in leadership of store operations. Develop and execute local marketing events (classes demos etc.) and events attracting new customers to meet sales objectives. Drive Store success in execution of company-sanctioned marketing events. Analyze events for success factors contributing to store woodworking activities knowledge and awareness within the community (i.e. involvement in guilds clubs schools etc.) to increase store traffic and sales. Comparison shop and report results; share information with Regional Director and make appropriate price other responsibilities as assigned by Regional is an essential function of this position and we rely on all our employees to be at work during their scheduled company values of: Customer Experience Innovation Integrity Teamwork for positionB.S. degree or equivalent experience in Business Administration or related field supervisory/leadership experience in a work is strongly preferred.1 to 3 years previous retail sales experience preferably with a similar product to work a 50-hour work week including nights weekends and holidays as required. MS Office skills to include Outlook Excel and WordExcellent written/verbal communication skillsKnowledge of woodworking supplies and hand/power woodworking tools to motivate subordinates for top be able to stand for long periods of time personally lift up to 50 lbs. on a regular basis and participate in team lifting up to 400 lbs.