Store Director
Billings, MT - USA
Job Summary
Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!
At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.
Main responsibilities:
- Lead all aspects of daily store operations to deliver sales profitability and customer service goals.
- Ensure a positive shopping experience by resolving customer concerns and promoting exceptional customer service throughout the store.
- Direct coach and develop department leaders and store associates while fostering a positive and inclusive work environment.
- Recruit hire train evaluate and manage store personnel including performance management and development planning.
- Maintain high standards for store appearance cleanliness product quality food safety inventory management and merchandising execution.
- Manage store financial performance including labor operating expenses inventory control shrink reduction and budgeting.
- Ensure compliance with company policies workplace safety standards employment laws payroll practices and operational procedures.
- Review staffing plans and schedules to ensure appropriate coverage and efficient store operations.
- Build strong relationships with customers community partners vendors and internal business partners.
Analyze business results identify opportunities and implement action plans to improve operational and financial performance.
We are looking for candidates who possess the following:
Soft skills:
- Strong leadership and team-building skills.
- Excellent customer service and relationship management abilities.
- Effective verbal and written communication skills.
- Strong coaching mentoring and employee development capabilities.
- Problem-solving and conflict resolution skills.
- Ability to build trust and maintain positive working relationships.
- Adaptability and ability to perform in a fast-paced environment.
- Sound judgment and decision-making skills.
High level of professionalism integrity and accountability.
Competencies:
- Retail operations leadership.
- Performance management.
- Financial and business acumen.
- Workforce planning and scheduling.
- Talent acquisition and development.
- Inventory and shrink management.
- Safety and compliance management.
- Change management and operational execution.
- Customer experience management.
Strategic planning and execution.
Knowledge
- Retail store operations and merchandising practices.
- Labor scheduling and payroll administration.
- Inventory management and loss prevention principles.
- Employment laws and workplace policies.
- Profit and loss (P&L) management.
- Budgeting and expense control.
- Customer service best practices.
- Store safety food safety and regulatory compliance requirements.
Basic accounting principles and computer applications.
Abilities:
- Lead and motivate diverse teams to achieve business goals.
- Analyze operational and financial data to make informed decisions.
- Prioritize multiple responsibilities in a dynamic environment.
- Handle customer and employee concerns professionally and effectively.
- Communicate expectations clearly and provide constructive feedback.
- Maintain confidentiality and exercise sound judgment.
- Respond effectively during emergency situations and operational disruptions.
Work collaboratively across multiple levels of the organization.
Other requirements:
- Extensive retail management experience with responsibility for operational and financial performance.
- Ability to work flexible schedules including evenings weekends and holidays.
- Ability to stand walk lift carry push and pull items weighing up to 50 pounds.
- Ability to work in a retail environment and occasionally outdoors in varying weather conditions.
- Demonstrated commitment to safety compliance and customer service excellence.
- Strong attendance and reliability.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
- Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Required Experience:
Director
About Company
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to b ... View more