State and Local Government Director

State & Local Government

We are seeking an experienced Senior Manager to support technology service delivery for State & Local Government customers. This role will primarily provide leadership over an infrastructure service delivery account with the opportunity to support additional accounts programs and new business opportunities across the State & Local portfolio. The Senior Manager will oversee operational performance customer engagement financial management and coordination across suppliers and internal teams.

Key Responsibilities

• Provide leadership across technology service delivery with emphasis on infrastructure operations within an MSI model.
• Coordinate performance across multiple suppliers to ensure cohesive integrated delivery and consistent service outcomes.
• Serve as a trusted customer interface overseeing delivery performance issue resolution and stakeholder expectations.
• Drive year over year growth into the programs through on contract growth and service expansion.
• Support additional State & Local accounts or initiatives providing operational guidance oversight and leadership across the portfolio.
• Manage financial performance for assigned programs including budgeting forecasting margin health and full P&L accountability.
• Support new business growth activities by contributing to proposals solution development service strategy and pricing.
• Lead operational governance activities including KPIs SLAs service improvements and performance optimization.
• Ensure delivery activities align with contract requirements compliance standards and organizational governance.
• Mentor and guide internal teams and supplier partners to build a collaborative highperforming environment.
• Collaborate with other technology areas to support integrated enterprise-wide service delivery.

Required Qualifications

• 16 years of leadership experience in IT service delivery or program management supporting State & Local Government customers.
• Experience leading towers within an MSI or multivendor service delivery model.
• Experience leading the transition of large service contracts from an incumbent supplier.
• Proven ability to manage P&L budgets and financial performance for technology programs.
• Strong leadership communication and customer engagement skills.
• Experience supporting multiple accounts programs or business opportunities.
• Experience growing accounts year over years and supporting large new business opportunity wins.
• Strong knowledge of IT infrastructure services and enterprise operations.
• Preference for candidates located in Richmond Virginia with the ability to travel up to 50% as needed.

Preferred Qualifications:

• Bachelors degree in technology business or a related field.
• 20 years of leadership experience in IT service delivery or program management supporting State & Local Government customers.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.