Starbucks Manager-Middletown, MD

Why choose us

Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!

At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.

As a primary contact for Safeway customers the Starbucks Department Manager provides friendly courteous and helpful service. The Starbucks Department Manager is held accountable for the departments results in providing superior service increasing sales improving gain and containing costs. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Responsible for maintaining appropriate stock and inventory. Writes order in the order guidebook and enters into computer. Checks order for completeness upon arrival. Trains supervises schedules and assigns duties to barista clerks. Brews coffee and tea using coffee urns drip or vacuum coffee makers teapots drink mixers and other kitchen equipment. Performs various duties to assist in filling customers orders. Cleans and polishes utensils and equipment used in beverage preparation. Serves coffee. Operates cash register to accept payment and make change.

Main responsibilities:

• Safeway Starbucks Department Manager employees are generally responsible for completing the following job duties:

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.

• Speak with customers to resolve problems with sales dissatisfaction of service or other problems related to the operation of the department.

• Train schedule and supervise barista workers to ensure optimum staffing patterns for the department.

• Provide financial reporting to Store Manager and Field Supervisor.

• Ensure product quality.

• Change signs and prices as directed by merchandising.

• Write orders in the order guidebook and enter into the computer. Check order for completeness upon arrival.

• Brew coffee tea and chocolate.

• Operate electronic cash register to total customers final bill. Receive payment for customer purchase and count back correct change.

• Maintain cleanliness of coffee service area of the store.

• Sets up and maintains displays in coffee area.

• Replace stock in preparation area from supply area.

• Other duties as assigned.

We are looking for candidates who possess the following:

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.

• Ability to interact with customers and co-workers.

• Ability to understand and follow directions.

• Desired: Prior management experience.

• SUPERVISORY RESPONSIBILITIES:

• Barista staff.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
• Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values Click below to view video: ACI Values

A copy of the full job description can be made available to you.