Stand 44, Food Service Supervisor (Full-Time)

The Henry Ford is a nonprofit organization an internationally recognized cultural destination and a one-of-a-kind workplace. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward.

We are currently hiring a full-time Food Service Supervisor. In this role you are responsible for the supervision of our talented Food Services Team overseeing guest satisfaction daily restaurant details and coordinating service requirements as directed. Specifically monitoring and coordinating daily restaurant staffing cleanliness and operating this role you will support Food Service Managers and assume responsibility of assigned units in absence of a Food Service Manager.

Essential Responsibilities

Interacts and communicates with guests managers and co-workers in a professional and friendly manner.

Manage assigned units from set up to breakdown including overseeing daily operations of units.

Monitors food quality and quantity in units and communicates effectively with culinary and warehouse teams to ensure products are available for our guests.

Assists with the organization of stock product and materials in each unit in conjunction with the Food Services Manager.

Coordinates with Food Services managers and delegates tasks to service staff accordingly

Acts as on-site trainer in the orientation and skill building of new employees to the food service department.

Assumes responsibility for and ensuring staff is demonstrating food safety and sanitation policies and guidelines in compliance with Wayne County Health Department

Places weekly and daily stock orders

Assists Food Services Managers with monthly department inventory of stock and product.

Ensure food service staff are performing per The Henry Ford hospitality standards.

Assists with service equipment inventory as needed.

Assists Food Services Manager with all special event procedures.

Handles and stores all equipment properly and with care.

Adheres to The Henry Ford and the foodservice department rules and policies.

Contributes to the effective team management of all problems issues and opportunities.

Acts as a team player providing expertise within the team and with other team members as appropriate.

Determines appropriateness of and authorizes execution of service recovery procedures for guests.

Completes necessary staff time management duties daily.

Provides guidance to staff in the safe operation maintenance and efficient usage of food service equipment to department standards.

Operates and has full knowledge of cash register and point-of-sale system and performs these duties to their security level.

Utilizes good judgment and problem-solving skills to overcome common predictable problems that interfere with successful daily operation.

Your Qualifications

High school diploma or GED

Two or more years food service experience

Proficient with Microsoft Office

Must have taken or be willing to take alcohol awareness training and Servsafe training

Special Skills

Good communication organizational and problem-solving skills

Flexibility with hours and scheduling

Available to work up to five days a week daytime and evening holidays and weekends

Customer service focused with a hospitable demeanor

Ability to manage co-workers in an effective manner

Must be able to use tact and diplomacy in stressful situations

This job description is subject to change at any time.

It is the policy of The Henry Ford to prohibit discrimination in any employment donor or volunteering opportunity (including but not limited to recruitment hire employment program participation promotion salary benefits termination and all other terms and conditions of employment or service as a volunteer) based on race color sex sexual orientation gender gender identity/expression genetic information pregnancy religious creed national origin ancestry age physical/mental disability. Marital/domestic partner status military and veteran status height weight or any other such characteristic protected by federal state or local law. This Policy applies to all of our employees donors and volunteers to ensure that they are treated without discrimination.