Staff UIUX Designer

About the Role

ServiceNow is looking for a UI/UX Designer to craft interactive high-impact experiences that bring our platform to life at the moments that matter most. Our team builds demos for product launches industry events like Knowledge and World Forum high-value executive opportunities and more. This role is at the intersection of UX craft product storytelling and live marketing with direct exposure to senior leadership and the decisions that drive the business forward.

Youll work closely with product and UX teams marketing leads production partners and studio contractors. Tackling visionary product design and helping shape the future of ServiceNow.

Responsibilities

• Design and prototype interactive demos for product launches industry events executive presentations and expo floors
• Translate complex platform capabilities and product roadmaps into clear compelling demo narratives tailored to specific audiences
• Collaborate closely with product and UX teams to interpret existing work infer intent and extrapolate into forward-looking demo experiences
• Own projects end to end from initial storyboard through final delivery managing timelines stakeholder approvals and last-minute pivots
• Direct and provide feedback to studio contractors and production partners ensuring quality and consistency across deliverables
• Enable project leads and marketing partners through maintained demo resources enablement materials and staying fluent in the latest emerging technologies
• Represent the team in cross-functional reviews presenting and defending design decisions to stakeholders and leadership

Core Competencies

• Figma Expert-level command of Figma with a deep understanding of how to build organized files structured for change utilizing variants variables styles and slots; with a solid grasp of how libraries are connected how updates propagate and how to manage both local and linked components without breaking a build
• Prototyping builds high-fidelity realistic prototypes with a command of complex interaction states and multi-step builds grounded in a strong understanding of animation principles; designs demos that are intuitive and stable for live presentation anticipating potential pitfalls and proactively engineering solutions
• UI/UX grounded in UX best practices and interface design principles; able to navigate and interpret product team work infer intent and extrapolate from existing patterns to tackle edge cases and forward-looking functionality; brings a sharp eye for kinetics a strong sense of information hierarchy and a considered approach to accessibility
• Storyboarding rapidly create and communicate demo flows for ideation and approvals; able to interpret and build on storyboards from cross-functional partners even when briefs are incomplete or ambiguous and translate them into structured Figma flows
• AI & emerging tools actively curious about generative AI with a focus on employing it within the Figma ecosystem; an interest in how tools like Claude via MCP can extend and accelerate Figma workflows with a grounded understanding of where human craft still needs to lead
• Motion & video comfortable with motion graphics video editing and basic sound editing; able to jump in make changes and render assets; collaborates fluently with production partners speaking the same language from video formats and codecs to alpha mattes and delivery specs

Qualifications :

Qualifications

• 5 years of experience in the UX/UI design space with adjacent experience in related fields like product design sales enablement marketing or live event production
• Experience collaborating with developers or product engineers with an understanding of front-end constraints and how design decisions translate to build
• A strong command of project ownership end to end with a penchant for file management naming conventions progress tracking and building timelines
• Thrives in a fast-moving environment where approval cycles compress timelines hard pivots are routine and the pace of work ebbs and flows with the event calendar
• Skilled communicator; comfortable presenting and defending design decisions pitching to executives and negotiating compromise with product stakeholders
• Operates with autonomy; makes decisive calls under pressure directs contractors and keeps projects moving without waiting for explicit direction

Preferred

• Working knowledge of Scrum or agile methodologies
• Experience with demo automation or interactive presentation tools
• Prior exposure to ServiceNow products or enterprise SaaS platforms
• Comfortable navigating developer tools like VS Code browser dev tools or basic command line
• Willingness to travel for events including Knowledge and World Forum

For positions in this location we offer a base pay of $166500 - $291400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time