Staff Software Engineer, Retirement AI

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stuff payroll health insurance 401(k)s and HR so owners can focus on their craft and their customers. With teams in Denver San Francisco and New York we support more than 500000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay benefits and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role level and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Youll be a key engineer helping us ship real user-facing AI at Gusto Retirement. This role is all about bias to action: owning problems end-to-end getting working software in front of customers and iterating quickly. Youll work closely with a small senior team to implement language-model-powered experiences. If you like being hands-on making pragmatic technical decisions working closely with product & design partners and turning ideas into production features youll be a great fit.

About the Team:

Were a small focused AI product team building practical high-impact experiences to help people save for retirement at Gusto Retirement. The team is senior collaborative and very execution-focusedPMs bring strong ideas and we own the execution fully. We work closely with product design and partner engineering teams but keep tight ownership of our priorities and roadmap.

Heres what youll do day-to-day:

• Design build and ship production features that use large language models to solve real customer problems.
• Implement and integrate LLMs (prompting tool loops evaluation monitoring etc).
• Make pragmatic architecture decisions de-risk tricky areas and keep the work unblocked.
• Partner with product and design to refine ideas shape scope and iterate quickly on end-to-end experiences.
• Collaborate with other engineering teams to integrate with existing systems and unblock dependencies.
• Write clear reliable well-tested code that ships quickly and scales well.

Heres what were looking for:

• 7 years of software engineering experience building and shipping production products or platforms
• Hands-on experience implementing LLM-powered features (e.g. RAG flows agents tool loops workflow automation with language models etc)
• Strong engineering skills (e.g. services APIs data flows); comfortable spending most of your time coding.
• Experience running or heavily contributing to a teams execution: sprints Jira scoping and cross-functional coordination.
• Bias to action: you default to trying things iterating and learning rather than getting stuck in analysis or waiting for direction.
• Clear communicator who can work well with product design and other engineering teams without needing a formal management title.
• Experienced with Ruby on Rails (or any comparable language) React (or any comparable library).

Our cash compensation amount for this role is targeted at $187000-$234000 in Denver & most remote locations and $227000-$284000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.