Staff Software Engineer Agent Platform
Seattle, WA - USA
Job Summary
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Staff Software Developer - Agent Platform
Why We Have This Role
Join the Agent Platform team in Seattle and help build the platform that supports AI agent capabilities across Qualtrics! The team supports customers building their own agents through Agent Studio and it supports in-product features that leverage agentic capabilities. Come work with software engineers machine learning engineers applied scientists product managers and security architects to help teams build and operate agents safely and effectively!
How Youll Find Success
- Working in a supportive environment that enables individual growth and the achievement of team goals.
- Collaborate with your peers prioritize features and work with a sense of urgency to deliver value to our customers.
- Use agent observability data to support trust safety compliance and product improvement.
- Stay current with rapidly changing agentic capabilities and apply sound judgment to new tools and approaches.
- Analyze and enhance agentic systems for better performance and efficiency.
How Youll Grow
- Expand your expertise in software engineering by working on cutting-edge technologies for AI agent runtime observability and governance.
- Take on mentorship roles and collaborative projects to refine your leadership skills and guide junior team members.
- Gain insights into different areas of the business by collaborating with various teams enriching your understanding of how technology impacts overall company strategy.
Things Youll Do
- Design and develop robust AI architectures frameworks and algorithms that can support large-scale and complex enterprise SaaS AI solutions in alignment with business objectives.
- Evaluate and select appropriate AI technologies tools and frameworks to achieve the desired outcomes for performance accuracy and scalability.
- Collaborate across the company to guide the direction of agentic capabilities at Qualtrics spanning teams from research to production.
- Communicate with a team of applied scientists product managers and engineers to bring alignment on AI architectures design decisions and technical specifications.
- Offer technical supervision and direction to the Core AI platform teams and lead the technical roadmap of the Agent Platform team.
- Conduct regular code reviews and provide technical guidance to team members.
- Stay up-to-date with the latest advancements in AI technologies frameworks and algorithms and identify opportunities for their application in the organization.
What Were Looking For On Your Resume
- Bachelors or Masters degree in Computer Science Artificial Intelligence or a related field.
- Proven experience (8 years) working as a Software Engineer or related role.
- Proficiency in programming languages such as Python Java or C and popular AI frameworks (e.g. LangChain/LangGraph).
- Solid understanding of cloud computing platforms (e.g. AWS Azure Google Cloud) and experience deploying AI models on these platforms.
- Experience with security and governance for agentic workflows.
- Strong communication and collaboration skills with the ability to work effectively within cross-functional teams.
- Ability to stay updated with the latest AI technologies frameworks and platform advancements.
- Knowledge of ethical considerations and responsible AI practices is a plus.
What You Should Know About This Team
- The Core AI platform organization provides AI/ML research and development services for all product lines.
- This role will specifically be on the Agent Platform team which works on building platform capabilities for deploying agents across multiple products.
- The Agent Platform teams goal is to accelerate Qualtrics agent adoption by enabling every engineering team to experiment design build monitor and troubleshoot agent-powered applications with a platform that provides observability and governance.
Our Teams Favorite Perks and Benefits
- Opportunity to work on cutting-edge AI agent technology with measurable customer impact.
- Collaborative environment with direct access to product science and customer teams.
- Hybrid work arrangement with Seattle office location.
- Professional development support including access to AI tools and learning resources.
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
- $1800 Experience bonus to be used for an Experience of your choosing.
For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visitQualtrics US Benefits.
Washington State Base Annual Pay Transparency Range
$202000 - $265000 USD
Required Experience:
Staff IC
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.