Staff Site Reliability Engineer, EPG (FedRAMP)

The Team

We are looking for an experienced Staff Site Reliability Engineer to join Oktas Emerging Products Group (EPG). Our mission is to build highly reliable scalable and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering observability and operational excellence to enable our engineering teams to move quickly and safely.

This role is ideal for a seasoned engineer who thrives on solving ambiguous cross-team technical challenges. You will serve as a key technical lead within the EPG SRE organization partnering with software engineers and product teams to improve our systems. Specifically you will identify systemic bottlenecks help shape the reliability roadmap for our group and ensure our technical approach aligns with team and organizational reliability goals.

The ideal candidate exemplifies the philosophy of if you have to do it more than once automate it and possesses a strong passion for continuous improvement operational excellence and software engineering.

What youll be doing

Reliability & Operations

• • Design build and operate large-scale cloud infrastructure and production services.
  • Participate in a global on-call rotation supporting highly available customer-facing systems.
  • Lead incident response efforts and drive post-incident reviews focused on systemic improvements.
  • Define measure and improve Service Level Indicators (SLIs) Service Level Objectives (SLOs) and error budgets.
  • Partner with engineering teams to improve service availability scalability performance and resilience.
  • Ensure all infrastructure and operational practices adhere to strict FedRAMP compliance and security mandates maintaining continuous audit readiness.
  • Continuously improve observability through metrics logging tracing dashboards and alerting.

Engineering & Automation

• • Develop software automation and infrastructure using Go Python Terraform and related technologies.
  • Eliminate operational toil through automation tooling and platform engineering.
  • Improve deployment safety and operational workflows through CI/CD and GitOps practices.
  • Collaborate on modernizing existing workloads and aligning them with evolving platform capabilities.
  • Build self-service platforms operational guardrails and automation that improve developer velocity while maintaining reliability and security.

Technical Leadership

• • Lead complex reliability initiatives spanning multiple engineering teams.
  • Guide engineers in adopting operational best practices and reliability engineering principles.
  • Mentor engineers through technical collaboration design reviews incident analysis and knowledge sharing.
  • Influence architecture and operational decisions through data-driven recommendations and engineering expertise.
  • Drive projects from conception through production rollout and long-term operational ownership.

Innovation

• • Explore and apply AI-assisted engineering techniques to improve operational efficiency incident response troubleshooting and automation.
  • Identify opportunities to leverage emerging technologies to reduce toil and improve engineering productivity.

Our Tech Stack

• • Infrastructure/Orchestration: Kubernetes (EKS/GKE) Terraform Helm Git ArgoCD GitOps
  • Programming: Golang Python Rust
  • Observability: Datadog Splunk Graphana
  • Data Stores: PostgreSQL Redis OpenSearch Snowflake

What youll bring to the role

Technical Excellence

• • Extensive experience architecting and leading the evolution of large-scale production services in AWS and/or GCP.
  • Deep expertise in defining Kubernetes patterns and Linux-based system standards for enterprise-grade production environments.
  • Experience designing multi-region highly available cloud architectures from the ground up.
  • Experience troubleshooting Kubernetes networking storage scheduling scaling and workload lifecycle issues.
  • Proven track record of evaluating build vs. buy decisions and setting long-term technical standards for an organization.
  • Extensive experience with Infrastructure as Code technologies such as Terraform and Helm.
  • Strong software engineering skills in Golang and/or Python.
  • Experience building automation and internal engineering platforms.
  • Experience operating and troubleshooting distributed data platforms such as PostgreSQL Redis OpenSearch MySQL Cassandra or similar technologies.
  • Strong understanding of cloud networking fundamentals including DNS load balancing ingress TLS service networking and traffic management.
  • Strategic experience designing comprehensive observability frameworks and telemetry-driven operational strategies.
  • Experience with or strong interest in AI-assisted engineering and operational automation.

Operational Excellence

• • Strong expertise operating customer-facing production systems subject to SLA
  • Experience leading incident response and driving operational improvements.
  • Deep understanding of reliability engineering concepts including SLIs SLOs error budgets and capacity planning.
  • Strong understanding of CI/CD pipelines deployment strategies and automation-first operational practices.
  • Proven ability to balance reliability scalability security and engineering velocity.

Security & Compliance

• • Understanding of cloud security fundamentals IAM secrets management and secure infrastructure design.
  • Experience implementing operational controls compliance standards (e.g. FedRAMP SOC2 HIPAA) and best practices in highly regulated or security-sensitive government cloud environments is highly preferred.

Leadership

• • Demonstrated success leading complex engineering initiatives across multiple teams.
  • Strong collaboration and communication skills.
  • Experience working effectively within globally distributed engineering organizations spanning multiple timezones and cultures.
  • Act as a technical force-multiplier defining engineering standards raising the technical bar across the EPG organization and sponsoring the growth of junior engineers.
  • Ability to influence technical direction through expertise partnership and execution.

And extra credit if you have experience in any of the following!

• Experience operating SaaS platforms serving large-scale customer workloads.
• Experience working within Kubernetes-based microservices environments.
• Experience supporting globally distributed production environments.
• Experience with GitOps and ArgoCD.
• Experience implementing AI-assisted operational tooling or automation workflows.

Federal Eligibility Requirements:

• This role supports US FedRAMP projects and requires the employee to be a US Person (US Citizen or Green Card Holder) to meet FedRAMP compliance and security clearance is no citizenship requirement. The Okta employee must be on US Soil which means the 50 states the District of Columbia or outlying areas of the United States as defined in Federal Acquisition Regulation (FAR) 2.101

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The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$194000 - $267000 USD