Staff Site Reliability Engineer

Disclaimer: Please be advised that the most accurate and up-to-date information about our open rolesincluding job descriptions compensation and benefitscan only be guaranteed on our official job board. For the latest listings and details please visit: US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker were empowering traders to take control of their financial destiny. How do we do it We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out NinjaTrader equips traders with award-winning software and brokerage services to navigate the worlds leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003 NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But were not stopping there. Were constantly evolving pushing boundaries and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools real-time support and a community of like-minded traders.

So why work at NinjaTrader Here youre not just part of a team; youre part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection professional development and employee recognition initiatives. Sounds too good to be trueTake it from our employees.

Join us as we redefine whats possible in trading advocate for our customers and continue our journey toward becoming the worlds top retail-focused trading platform in the world.

What youll do:

Join our Platform Engineering team where youll ensure the availability performance and scalability of the trading systems that power NinjaTrader. Youll deploy single- and multi-cluster services to Kubernetes partnering with Product Engineering and Technical Operations to strengthen monitoring reduce operational toil and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership youll help maintain 99.95% uptime and high performance across the trading platform.

In this role you will:

• Serve as the technical lead for the SRE function setting technical direction and mentoring engineers across reliability initiatives
• Analyze troubleshoot and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
• Participate in a weekly 12x7 on-call rotation including weekend deployments and checkouts before markets open on Sundays
• Perform initial root cause analysis and remediation of production incidents
• Build tools that automate repetitive tasks deployments and incident responses with the goal of minimal human involvement
• Design reliable monitoring and alerting systems with Product and QA teams establishing and tracking SLIs/SLOs across web mobile desktop and trading platforms
• Leverage Infrastructure as Code tools like Terraform to automate provisioning scaling and management across all platforms
• Collaborate with Product Engineering Operations and other cross-functional teams to deliver features on time while meeting scalability security and performance requirements
• Implement security and compliance best practices (e.g. SOC 2 PCI DSS) throughout the software delivery lifecycle for web mobile and desktop deployments

What youll need:

• 8 years of experience in DevOps Site Reliability Engineering or Platform Engineering roles
• Expertise with Kubernetes Docker and container orchestration
• Hands-on experience with CI/CD tools (GitHub Actions or equivalent)
• Proficiency in programming languages (e.g. Python Bash or Go) and automation tools such as Ansible Terraform or Helm
• Hands-on experience with AWS GCP or Azure including in-depth knowledge of networking security and identity management in cloud environments
• Knowledge of monitoring and observability tools such as Prometheus Grafana Datadog or similar
• Strong collaboration communication and leadership skills with the ability to influence technical decisions across teams and mentor junior engineers

Bonus points for:

• Trading industry experience
• Contributions to open-source projects

Compensation:

The salary range for this role will be $160000.00 - $210000.00 addition this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of23 days per yearplus seven paid holidays.

Location:

This role is based in Chicago IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: In-office Tuesday through Thursday with remote work on Mondays and addition to these weekly remote days we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health Vision Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.