Staff Service Manager

Job Details:

Tyson Foods Inc. has an opening for StaffService Managerin Springdale AR. Plan coordinate and oversee Unix infrastructure service delivery acrossonpremisesand cloud environments;lead guideand coordinate a team of Unix service professionals;manage projects related to system lifecycle activities including upgrades maintenance and disaster recovery;oversee service operations supportingbusinesscriticalenterprise environments including manufacturing systems; manage incidentproblem and change management processes to ensuretimelyresolution and minimal business impact; ensure compliance with service level agreements (SLAs) and operational standards; conduct root cause analysis and drive continuous service improvement initiatives; develop and manage budgets forecasts and vendor relationships related to Unix infrastructure services; ensure compliance with audit and regulatory requirements including SOX; monitor service performance metrics and report on trends and improvements; collaborate with business stakeholders to align infrastructure services with organizational needs; and apply IT service management and ITIL practices to support reliable and efficient service delivery.

Job requirements:

Requires aBachelorsdegreeor foreign equivalentinComputer Science Electronics EngineeringInformation Technologyor a related fieldfollowed byfive (5) years of progressive experience in the position offered or related position including experience designing supporting and managingenterprisescaleinfrastructure across multiple cloud platforms including Amazon Web Services (AWS) Google Cloud Platform (GCP) and Microsoft Azure.

Experience must include five (5) years of experience in each of the following:

managing enterprise Linux and Unix operating systems including RHEL SUSE Oracle Linux AIX and related lifecycle management tools such as Red Hat Satellite and SUSEManager; implementing andmaintaininginfrastructure automation using Terraform Ansible Automation Platform and AWS CloudFormation to support scalable repeatable infrastructuredeployments; implementing andmaintainingenterprise monitoring and logging solutions using Splunk Nagios andcloudnativemonitoring tools such as AWS CloudWatch to ensure system availability andperformance; designing testing and supporting disaster recovery solutions using tools such as AWS Elastic Disaster Recovery inlargescaleenterprise environmentsas well asZerto and backuprecoveries;and managing software license compliance and usage metrics using IBM License Metric Tool (ILMT) and supporting infrastructure vendor platforms including IBMpSeriesand Dell enterprise systems.

Please submit your application online through this site.

Relocation Assistance Eligible:

Work Shift:

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race national origin color religion age genetics sex sexual orientation gender identity disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health life dental vision and prescription drug benefits; and more.

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Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries without a valid written request and search agreement approved by HR will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.