Staff Cloud Engineer Craft Education

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.

At Craft were revolutionizing the apprenticeship degree combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

If youre looking to join the work-based learning revolution wed love to talk with you. At Craft youll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldnt be more excited to advance this work as a team of innovative collaborative and mission-oriented professionals - we hope youll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 411

Pay Range: $161000.00 - $249500.00

Job Description

The Staff Cloud Engineer is a senior technical leader responsible for designing architecting developing and optimizing scalable cloud-based solutions. This role partners closely with software development teams architects and infrastructure engineers to build reliable efficient and secure platforms that support the technologies serving our students partners and employees. The ideal candidate is adaptable across tools and platforms brings deep cloud expertise and thrives in solving complex technical challenges at scale.

This is an in-office position working out of our incredible office in downtown Nashville TN

What Youll Do

• Lead the design and implementation of scalable cloud architectures and enterprise-grade solutions.
• Supervise and contribute to the development optimization and deployment of Apache Spark workloads and cloud technologies.
• Research analyze and solve complex business and technical problems.
• Monitor job performance and optimize Spark SQL queries to improve efficiency and system responsiveness.
• Build and maintain automation for software deployment infrastructure provisioning and operational workflows.
• Proactively identify and resolve operational issues before they impact system performance and reliability.
• Partner with technical and non-technical stakeholders to communicate solutions drive initiatives and continuously improve reporting analytics automation and production support processes.

• Bachelors Degree in Information Technology or a related field.
• 9 years of prior relevant experience.
• Expertise with the standard software development life cycle (SDLC) and Agile/iterative methodologies.
• Expertise implementing AWS services in a variety of distributed computing environments.
• Experience with highly available and fault-tolerant enterprise and web-scale software deployments.
• Expertise in infrastructure automation through DevOps scripting (e.g. Shell Python Ruby PowerShell).
• Strong Linux and Windows systems administration experience in cloud (AWS Azure Google Cloud) or virtualized environments.
• Experience leading cloud operations including monitoring alerting notification management and operational assurance.
• Experience scripting and programming in Bash Java and .
• Understanding of DevOps Scrum and ITIL concepts.
• Understanding of virtualization and containerization technologies.
• Experience with GitFlow workflows and continuous integration tools such as Jenkins or Travis CI.
• Experience with configuration management tools such as Chef and SaltStack.
• Experience using monitoring tools such as New Relic Nagios CloudWatch or IPMonitor.
• Experience working directly with customers and business stakeholders to design cloud infrastructure solutions while evaluating risks tradeoffs and best practices.
• Ability to lead the design development and deployment of business-critical software and infrastructure at scale.
• Strong analytical communication and technical documentation skills.
• Self-starter who can work independently while contributing effectively within a collaborative team environment.
• Strong customer service mindset and service-oriented approach.

Equivalent relevant experience performing the essential functions of this role may substitute for education requirements. Generally equivalent relevant experience is defined as one year of experience for one year of education and is at the discretion of the hiring manager.

• Strong experience supporting distance education or distance learning environments.
• Expertise in at least one modern programming language.
• Expertise in cloud cost optimization strategies and serverless technologies such as AWS Lambda.
• Experience integrating cloud services with on-premises technologies from Microsoft IBM Oracle HP SAP and similar enterprise platforms.
• Expertise with compliance and risk management requirements including security PCI privacy SOX and HIPAA.
• Strong proficiency with JSON and YAML.

This position requires occasional travel of up to 20% including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences visits to company locations and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.