Sr. UX Designer
Malvern, PA - USA
Job Summary
HI Everyone
Job Title: UX Designer Global Design System (MetLife)
Location : Malvern PA
Location : Malvern PA
Client: TCS/ CL-BFSI Americas
Positions: 2JD :
Role Name - Copilot COE Change Management
ROLEDESCRIPTION -
Required Skills and Qualifications 7 years experience as a Copilot COE Change Management
Roles & Responsibilities Own and maintain the Copilot CoE knowledge base including policies FAQs best practices and adoption guidance
Design schedule and facilitate Copilot training programs Lunch & Learn sessions and enablement forums
Act as the central point for Copilot change management including release readiness impact assessment and adoption support
Stay current on Microsoft Copilot roadmap updates features and deprecations translating them into business relevant guidance
Communicate Copilot updates changes and best practices clearly and consistently across the organization
Partner with Risk Compliance Legal Privacy and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards
Support and enforce Copilot governance frameworks including acceptable use data handling and monitoring controls
Build and sustain a Copilot user community to drive engagement best practice sharing and continuous learning
Develop role based enablement content tailored to end users power users managers and technical teams
Track adoption trends training effectiveness and change impacts providing insights to CoE leadership
Support responsible AI use by embedding compliance risk awareness and governance into enablement efforts
Continuously identify opportunities to improve Copilot adoption education and organizational readiness
Familiar with M365/D365 family application administration
Skills: Microsoft Dynamics 365 CommerceChange Management
Experience Required: 8-10
ROLEDESCRIPTION -
Required Skills and Qualifications 7 years experience as a Copilot COE Change Management
Roles & Responsibilities Own and maintain the Copilot CoE knowledge base including policies FAQs best practices and adoption guidance
Design schedule and facilitate Copilot training programs Lunch & Learn sessions and enablement forums
Act as the central point for Copilot change management including release readiness impact assessment and adoption support
Stay current on Microsoft Copilot roadmap updates features and deprecations translating them into business relevant guidance
Communicate Copilot updates changes and best practices clearly and consistently across the organization
Partner with Risk Compliance Legal Privacy and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards
Support and enforce Copilot governance frameworks including acceptable use data handling and monitoring controls
Build and sustain a Copilot user community to drive engagement best practice sharing and continuous learning
Develop role based enablement content tailored to end users power users managers and technical teams
Track adoption trends training effectiveness and change impacts providing insights to CoE leadership
Support responsible AI use by embedding compliance risk awareness and governance into enablement efforts
Continuously identify opportunities to improve Copilot adoption education and organizational readiness
Familiar with M365/D365 family application administration
Skills: Microsoft Dynamics 365 CommerceChange Management
Experience Required: 8-10
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