Sr. Transaction Operations Specialist

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

We are currently seeking aSr. Transaction Operations Specialist for Lucid. This person will be responsible for ensuring that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team located in Phoenix AZ.

Responsibilities:

• Coordinate with the Sales Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate.
• Prepare and review customer Purchase Agreements disclosures and vehicle DMV documents for customer deliveries.
• Process DMV registrations across multiple states for customers as well as fleet vehicles.
• Record information and ensure data quality in multiple systems.
• Serve as authority on vehicle taxes and fees keeping abreast of state changes.
• Provide operational support to business partners for ad-hoc initiatives.
• Support revenue recognition reviews on an ongoing basis
• Work with Supervisor to continuously improve training material and help aide in training of new hires.

Qualifications:

• Preferably 2 years of experience with In-State Dealership Title and Registration.
• Dealership Business Office administration or Dealership Finance Assistant preferred.
• Demonstrated experience in processing Title and Registration Sales Contract Processing and other Sales and DMV documents.
• Passion for the customer experience and an understanding of how operational efficiencies impact said experience.
• Must be able to multi-task be flexible and perform in a fast-paced environment.
• Comfort navigating ambiguity with an ability to create in an undefined unestablished environment.
• Ability to work independently and think creatively with a proven track record of execution.
• Exceptional organizational skills and attention to detail.
• Strong communication skills both written and verbal.