Sr. Technical Writer

DexteritechSolutions LLC (DTS) is seeking a skilled Technical Writer/Editor Senior with a strong background in strategic communications to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. The candidate must be a self-starter who can quickly understand new assignments conduct research provide relevant content offersolutionsand is adaptable. A baseline understanding of IT and experience with Organizational Change Management would be preferred. The environment is dynamic and theclientneeds are often evolving. Flexibility and forward-thinking views are important for success.

• Conducting research analyzing dataidentifyingtrends and preparing reports.

• Determiningprogram requirements and making recommendations.

• Analyzing programs policies procedures and systems and making recommendations tooptimizethese.

• Drafting new or revised policies and procedures.

• Assistingprogram managers with the development of budgets and schedules as well as tracking metrics.

• Identifyingand resolving issues and problems.

• Planning analyzing and evaluating the effectiveness of operations and programs.

• Preparing and presenting reports and recommendations

• Collaborates with executive teams and IT groups to create a framework and process for continuously improving and testingnew content.

• Repurposes content for a variety of audiences/stakeholders and uses.

• Performs quality control of content.

• Edits narrative and graphic products toidentifyand correct grammatical formatting and logic errors and toidentifylogical inconsistencies that will require author attention.

• Establishes processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization.

• Bachelors inbusinessdisciplinecomputer science electronics engineering or other engineering or technical disciplineis(8 years ofadditionalrelevant experience may be substituted for education).

• 5 years of experience.

• Must have experience in editing narrative and graphic products toidentifyand correct grammatical formatting and logic errors and toidentifylogical inconsistencies that will require author attention.

• Must have knowledge in how to plananalyzeand evaluate the effectiveness of operating programs.
• Must be able to use source data to evaluate the effectiveness of programs and business processes.
• Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations
• Must have experience in theapplicationa variety of word processing spreadsheet graphics and scheduling tools.
• Must have experience in explainingin simple language scientific and technical ideasthat are difficult for the average reader to understand.
• Advanced writing and editing skills
• A firm grasp of the challenges of communicating in the various channels available today
• Flexibility ingenuity creativity diplomacy and a willingness to learn and adapt
• Proficient with Microsoft Office products including Word PowerPoint MS Teams or other editing and GUI editing software.
• Ability to obtain andmaintainaTier II Moderate Risk Background Investigation.
• Legal authorization to work in the U.S.

• Experience supporting large Cabinet-level federal agencies ideally the Department of Veterans Affairs.

• Provideexpert guidance tooptimizesystems procedures and processes evaluate operational and programeffectivenessand develop solutions to make improvements or address performance issues.

• Strong project management analytical thinking and problem-solving skills

• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced rapidly evolving environment.

• Capable self-starter with a drive to get all types of work done and high attention to detail.

• Excellent ability to communicate across most mediums and settings.

PSI offers full-time benefits eligible employees a competitive total compensation package that includes paid leave and options for employer sponsored group medical dental vision short-term and long-term disability life insurance AD&D coverage legal services identity theft and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical dental and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses certifications and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions including but not limited to recruiting hiring training promotion compensation benefits and termination are made without regard to race color religion age sex sexual orientation pregnancy gender identity genetic information national origin citizenship status veteran status protected veteran status disability or any other characteristic protected by applicable federal state or local law.

To ensure fair and consistent consideration of all applicants all candidates must submit a formal application through Planned Systems Internationals Applicant Tracking System (ATS) iCIMS. Resumes submitted via email social media referrals recruiting events or other means will not be considered an official application and must be accompanied by a completed online application in the ATS before a candidate can be considered for employment.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment or to receive an update regarding the status of your application please contact Talent Acquisition by emailing or by dialing .