Sr. Staff Product & Visual Designer, Technology Workflows

At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. 

We are looking for aSenior Staff Product Designer (Design Technology & Craft Lead)to serve as an elite hands-on craft visionary bridging advanced visual design fluid motion choreography and front-end code. This role sits within our Technology Workflows organization directly shaping flagship next-generation AI platforms and design frameworks. 

This is not a traditional systems-architecture or wireframing UX role. We are seeking an exceptional practitioner who blurs the boundary between high-end digital aesthetics and front-end engineering. You will be the teams creative technical anchor: setting the benchmark for visual depth kinetic responsiveness and production-grade prototypes. Working shoulder to shoulder with product designers design systems teams and engineering peers you will define and codify how our AI experiences look move and respond across complex enterprise workflows. 

You must be obsessed with craft excellence unapologetic about visual polish and driven to turn complex technical interactions into fluid responsive consumer-grade software. 

What you get to do in the role: 

• Build Reference-Grade Prototypes:Develop high-fidelity interactive code prototypes and sandboxes (React modern CSS/Tokens WebGL/Canvas) that test and prove out next-generation UX for AINPX and Lux before production handoff. 
• Pioneer AI Kinetic Systems:Codify motion design patterns timing curves elevation models and dynamic state transitions (such as AI thinking streaming settling and ambient feedback) into production-ready specifications. 
• Partner with Design Systems:Collaborate directly with centralized Design Systems engineering teams to translate motion guidelines visual tokens and micro-interactions into scalable components used across ServiceNow workflows. 
• Elevate Team Craft through Direct Pairing:Champion a player-coach culture by embedding directly with product designers on critical paths. Pair-design interactions run code-backed workshops and actively raise the visual and kinetic craft floor of the broader team. 
• Bridge Design and Engineering:Serve as the definitive technical translator between design vision and front-end execution ensuring that intended motion physics and pixel-perfect visual nuance survive into production code. 
• Thrive in an AI-Native Workflow:Rapidly experiment with code-backed AI design tools algorithmic prototyping and generative interaction paradigms to accelerate design cycles and unlock new interface capabilities. 

Qualifications :

Preferred Qualifications: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 10 years of experience as a Product Designer Design Technologist Creative Technologist Motion Designer or Hybrid Visual/UI Designer working on complex web applications. 
• A portfolio showcasing world-class visual craft sophisticated motion/animation choreography and real interactive prototypes. 
• Proven proficiency in modern front-end web technologies (HTML5 modern CSS/SCSS JavaScript/TypeScript React) and component-based workflows. 
• Deep expertise in kinetic design and prototyping tools (Framer Principle After Effects Rive or code-based animation libraries like Framer Motion or GSAP). 
• Experience designing and engineering for dynamic AI interactions including agentic state visualization streaming tokens and responsive real-time feedback loops. 
• Demonstrated ability to collaborate with and influence cross-functional peers across Product Design and Front-End Engineering. 

Basic Qualifications: 

• Experience scaling tokens and kinetic animation systems within enterprise-grade design systems. 
• Strong background in micro-interaction design spatial elevation accessibility (such as reduced motion support) and performance profiling for web rendering. 
• Familiarity with AI-native developer tooling code-backed design environments or LLM API integrations for rapid prototyping. 
• Prior experience delivering consumer-grade polish to complex enterprise developer or data-intensive workflows. 
• Bachelors degree in Design Computer Science Human-Computer Interaction Digital Media or equivalent practical experience. 

For positions in this location we offer a base pay of $171900 - $300800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time