Sr. Staff Product Designer

As a Senior Staff Product Designer youll be the design leader for two of the most consequential areas of our business: consumer acquisition and zero-to-one new product innovation.

On the acquisition side youll own design for the experiences that attract compel and convert consumers into membersspanning our unified prequalification platform across all business units (Debt Resolution Personal Loans Home Loans and Multi-Product) AI-enabled and agentic acquisition flows and a rich portfolio of partnership experiences including debt consolidation. On the innovation side youll lead design for our newest betsMulti-Product ALM (Liability Optimization) and Debt Navigatortaking ambiguous zero-to-one concepts from whiteboard to shipped product through rapid prototyping and iteration.

Youll be part of Agile teams with Product Engineering QA and Data and youll work directly with senior executives to shape and pressure-test product direction. Your design decisions will directly impact key growth metrics like traffic engagement and conversionand define entirely new product categories for the company. This is a hands-on high-impact high-autonomy role for a seasoned design leader who thrives on ambiguity moves fast and delivers business and consumer impact.

What Youll Drive

1. Shape the Future of Acquisition
   1. Define the future of Achieves acquisition experiences by converting and qualifying consumers into the product portfolio through a single prequalification platform across all business units.
   2. Own the user journey by creating the first impression and nurturing users toward conversion through intuitive trustworthy and optimized experiences.
   3. Design AI-enabled and agentic acquisition experiences that increase funnel conversion and consumer confidence through modern UX.
   4. Grow channels efficiently by designing experiences that optimize channel mix and expand product and partner depth including partnership and debt consolidation experiences.
2. Lead Zero-to-One Product Innovation
   1. Drive design for new product development across our Multi-Product portfolio and comprehensive debt solutions - from ambiguous concept to shipped MVP and beyond.
   2. Move fast through rapid prototyping concept validation and iterative testing to bring transformational product bets to life.
   3. Partner directly with senior executives and stakeholders to shape product vision present design direction and iterate with minimal oversight.
   4. Connect the dots across consumer needs market shifts and emerging technologies to define experiences that dont yet exist.
3. Engage and Convert Consumers
   1. Design test and optimize experiences that compel users to interact learn and pursue membership.
   2. Design test and optimize conversion paths that help users move from debt problem to debt solution.
4. Turn Insights Into Outcomes
   1. Partner with Product and Data to identify opportunities form hypotheses and design measurable experiments that impact key business metrics.
   2. Perform qualitative and market research to deepen understanding of consumer behavior and the competitive landscape.
5. Execute With Excellence
   1. Bring ideas to life through end-to-end design: discovery rapid prototyping testing high-fidelity visuals and production-ready specifications.
   2. Collaborate with Agile teams to ensure seamless execution and high consumer and business impact.
   3. Operate independently across multiple concurrent workstreams prioritizing for maximum impact.
6. Lead and Elevate Design
   1. Set the design quality bar across acquisition and new product experiences; direct and mentor contract design resources.
   2. Ensure every design decision leverages consumer insights to deliver measurable consumer and business outcomes.
   3. Contribute to and evolve the design system so it remains pragmatic efficient and effective in supporting high-quality user experiences at scale.

Qualifications :

What Youll Bring:

• 10 years of experience designing and shipping impactful consumer web products in agile cross-functional environments including experience operating at a staff-plus or design-lead level.
• Proven track record in both growth/conversion design and zero-to-one product innovationyou can optimize a funnel and invent a product.
• Proven ability to drive measurable business impact through experimentation A/B testing and data-informed design.
• Deep understanding of funnel metrics behavioral analytics and user psychology in digital growth and acquisition contexts.
• Exceptional rapid prototyping skills and comfort with ambiguityyou make new concepts tangible quickly and iterate at speed.
• Executive presence: experience presenting defending and evolving design direction with very senior stakeholders with minimal oversight.
• Strong UX design judgment to compel and engage consumers paired with a pragmatic sense of how to implement for efficient development and business/consumer impact.
• High energy strong work ethic. You are thoughtful in design but push the team toward rapid test learn optimize cycles.
• Cutting edge on design AI and prototyping tool technology (e.g. Figma) and skilled at democratizing small/rapid design changes to free yourself for the highest-impact work.
• Working knowledge of design and AI tools (Figma Claude etc.).
• Bachelors degree in Design Human-Computer Interaction (HCI) Interaction Design Graphic/Visual Design Cognitive Science Psychology or a related field or another field with equivalent practical experience.
• A strong portfolio demonstrating shipped consumer products conversion/growth work and zero-to-one design.

Nice to Have:

• Experience designing AI-powered agentic or conversational product experiences.
• Background in financial services or regulated industries.
• Experience with experimentation frameworks or UX research.
• Familiarity with design system contribution and scalable component design.
• Experience influencing cross-functional and executive strategy through design insights.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• 401 (k) with employer match
• Medical dental and vision with HSA and FSA options  
• Competitive vacation and sick time off as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program physical and mental health wellness programs
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

We are proudly offering hybrid options in the San Mateo CA and Phoenix AZ metro other locations throughout the country we offer work from home.

Salary Range: $175000 - $220000 bonus benefits. 

This information represents the expected salary range for this role. Should we decide to make an offer for employment well consider your location experience and other job-related factors.

Join Achieve change the future.

At Achieve were changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth youll get to be a part of their journey to a better financial future. Were proud to have over 3000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona California and Texas. We are strategically growing our teams with more remote work-from-home opportunities every day to better serve our members. A career at Achieve is more than a jobits a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieves Talent Acquisition leader.

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Remote Work :

No

Employment Type :

Full-time